It should take less than a minute. To help solve this issue, may we ask what are the responses you are not seeing the response for? Interviews that have been completed (submitted) or interviews that are in progress? Thank you for your time.
Yes, you can record your own video on the web app or upload your own video from a local file. Right now, there is no logic flow for the order of the questions. If it's something you need, for now, may we suggesting adding a little note about what questions to answer for your participants to answer using the intro video or the additional info textbox for each question.
When you add team member, they can view and make edits to the responses and questions. If you want the public to view the responses, there is a sharable link for each response which you can give to guests who are not members of the workspace. Hope this helps.
Right now, the only branding you can customize is the background video at the intro. We don't have plans on watermarking the videos as of right now, but would consider if there is enough demand for this feature.
Q: Buenas tardes. ¿Cuánto tiempo tarda en aparecer el vídeo en la página de Vidconvo después de la grabación?
Hice tres pruebas. Hay respuestas, pero no aparecen los vídeos.
Hy_Phan
Dec 16, 2024A: Hi Manuel,
It should take less than a minute. To help solve this issue, may we ask what are the responses you are not seeing the response for? Interviews that have been completed (submitted) or interviews that are in progress? Thank you for your time.
Best wishes,
VidConvo team
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Buenos días. Las preguntas, tanto escritas como los vídeos sí aparecen. Lo que no aparece son los vídeos con las respuestas de los entrevistados.
Q: Interview Questions
Can the interviewer record their questions? And is this product logic-based?
Hy_Phan
Dec 16, 2024A: Hi Julian,
Yes, you can record your own video on the web app or upload your own video from a local file. Right now, there is no logic flow for the order of the questions. If it's something you need, for now, may we suggesting adding a little note about what questions to answer for your participants to answer using the intro video or the additional info textbox for each question.
Best...
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Q: Can we have Unlimited Team Memebers?
Also, is this only walled off to Team Members or is there a way to make a link for others to see the interview candidates too?
Hy_Phan
Dec 9, 2024A: Hi there,
When you add team member, they can view and make edits to the responses and questions. If you want the public to view the responses, there is a sharable link for each response which you can give to guests who are not members of the workspace. Hope this helps.
Best wishes,
VidConvo team
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Q: Branding Question
Hello Support Team,
1.) Great product! Can your branding be removed?
2.) Can you put our company branding on the video? If not currently, is this feature on the roadmap?
Hy_Phan
Dec 4, 2024A: Hi there,
To answer your questions:
Right now, the only branding you can customize is the background video at the intro. We don't have plans on watermarking the videos as of right now, but would consider if there is enough demand for this feature.
Hope this helps,
VidConvo team
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Q: Question
Also i have a firebase error notification when i try to signup for a free plan to test the software
Hy_Phan
Nov 1, 2024A: Hi OneforAll,
Can you send us an email with the content of the error message and your account email to this address: hello@vidconvo.com
Thanks,
Best wishes
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