Q: Free trial expired within minutes ... :-/
Hello,
I was trying to see how this would work, as no explanatory video has been added to the deal page. The free trial option from the website expired within minutes, not allowing me to see much.
Is that a glitch, or was I doing something wrong? The pricing section states that a 7-day trial is available with no credit card needed. Unfortunately, my trial did not even last ten minutes.
Can you tell me if you have a demo setup to try out to see how this product works to decide whether to purchase or not? And/or are there any samples available to check out?
(P.S.: I apologize for putting my questions in here; the product website does not provide a support chat option or an email option to reach support, and somehow, the links in the footer either go to a GitBook page or don't do anything at all. :( Thank you so much for your time)
Marcus_Viewfi
Nov 13, 2024A: Hi there!
I apologize for the inconvenience you experienced. Let's get this sorted out for you right away!
Could you please provide the email address you used to sign up? This will help us investigate what happened with your trial and resolve the issue promptly.
That is a glitch and will be fixed. Here are some helpful guides and tests in our docs.
- https://docs.viewfi.io/welcome-to-viewfi/platform-walkthrough
- https://docs.viewfi.io/welcome-to-viewfi/video-demos
- https://docs.viewfi.io/welcome-to-viewfi/quick-start
We hope this helps