Q: What is user?

Is user equal to device? so 10 users mean I can control or support up to 10 devices?

Example use case: can I assign one user for one staff to support 20 client's computers? or to support up to 20 client's computer I need 20 users license?

MongSep 16, 2024
Founder Team
viewflip

viewflip

Sep 17, 2024

A: A user is a user, i.e. a person who can register up to two devices at the same time.
In order to be able to offer support for 20 users, a total of 21 user licenses are therefore required: 1 license for the supporter and 20 licenses for the 20 users to be supported.

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