I have been so impressed with Website.IM I now have four websites on the service, and have recommended it to quite a few people (some of which I know have bought the deal).

However, this morning I discovered that all four of my sites have been taken over by someone else's website (eg. my domains are now pointing to a website.im site that does not belong to me). My friend is having the same problem on a totally separate account. I can only assume it is an issue across all website.im sites. Stuff happens, and I get that, but it has now been hours, and there has been no contact, no response to my help desk ticket or appsumo question. The sites are still stuffed. None of my content is in the backend - it is as if my sites have been wiped out and replaced with one specific site. This is totally unacceptable. This isn't just a small issue - it is affecting my businesses and no doubt the businesses of everyone who uses this service and needs to be urgently resolved. Seriously disappointed, concerned and unhappy!!!