Excited to be back again with our best offer ever!

I’ve compiled an organized list of our most common inquiries from support and fellow

Sumo-lings, however feel free to ask any questions here or email us - we’re happy to help

Can I use the images for work done on my client’s websites?

Yes the images can be used as a part of your services performed for clients.

Can I use the images for print on demand?

Yes, with the included extended license you can use the images for print on demand without editing the files and without a limit as to how many copies you can sell.

I got in on a previous credit pack offer, how do my existing credits work?

Users purchasing our 2019 offer, your existing credits work as follows:

- 1 credit per 1 image/vector

- 5 credits per HD video

- 10 credits per 4K video

With the current offer, which you can stack onto your existing account, it is 1 credit per image, vector, or HD video with a max of 5 downloads per day per code. This is reflected clearly in your dashboard.

How many downloads can I have per day?

You can download up to 5 assets (across our entire collection) per day, with each code redemption.

When does my daily download limit reset?

Your limit refreshes 24 hours after each credit is used.

What licenses (standard/extended) are included in this offer?

We are granting you our Standard Commercial License and Extended License which have a very wide range of uses and are very liberal.

Content can be used for personal as well as business & commercial purposes

Advertising, Marketing, Promotions
Social Media, Websites, Applications
Decorative Purposes
Print / Publications, Digital Media, Education (Unlimited Print Run)
Presentations
Design Elements, Art
Resale (i.e. resell templates, graphics, print-on-demand, clients works).

Please note, the licenses are only available to you as the account holder and are non-transferable. You cannot resell or redistribute the file itself outside of the above uses, specifically templates and services performed for clients. It is not permitted to redistribute the files on other stock platforms. You can learn about full uses in our FAQ.

How can I be assured your contents are genuine?

On top of our copyright protection, rest assured we thoroughly vet all the content coming in by our content review team, we request signed model and property releases for all files containing people and property. We have strong relationships with our contributors that we have built up over the past 15 years.

What are the restrictions or limits, if any?

- 5 downloads per 24 hours, non accumulative

- Single seat License

- Does not include 4K video

Is there copyright protection included?

With files from YayImages you can be sure that all of our content is thoroughly vetted.

Contributors are required to verify their identification, they are required to upload model & property releases which are signed by the property owners and models themselves. We are here to work on any disputes on behalf of our customers and supply all releases and proof of ownership in the event a dispute arises. We have a 15 year clean record of never losing a dispute. We do provide financial guarantees in the case of a dispute to our customers in some cases, which includes refund of net licensing fees paid or up to $25k in assistance. If the account is not purchased directly through YayImages then the amount shall be the lesser.

How can I contact Customer Support with any questions?

You can reach us at support@yayimages.com or by visiting our contact page.

Yay Images