Zylvie - High-Converting Checkout Software Questions

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Q: Want to use it as a client portal

I have multiple websites but my backend for file delivery is lacking. I can send out emails with each clients list of deliverables but I would much prefer they had a client portal to access all of their products. Is this possible? I am looking at 10 websites, with plans for more, that sell digital files and later courses, with a client portal for each.

stephanie765PLUSApr 12, 2025
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Q: Video course delivery

Hi Jay, really interested in this and I see that you're currently working on a "Paywalled course platform". Is this going to be a way we can sell a video course without needing to link to any other 3rd party course platform? If so, will it have the ability to split the course into modules and lessons as well as include workbooks and other downloadable files within the course? Also any idea on timeframe for this? Thanks

alex58Apr 11, 2025
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Jay_from_Zylvie

Jay_from_Zylvie

Apr 11, 2025

A: Hi there,

As you know, this is an entire other platform, a whole new product on top of a storefront.

Thinkific, Kajabi, Coursera charge a lot for this because it's a difficult problem to solve.

That said, we're trying to accommodate this nonetheless.

Yes, you'll be able to host your own videos, split the course into modules, etc.

No ETA as of now, but we're working hard on this.

With...

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Q: Can you sell a digital file package?

I'm just wondering if you can create a package of jpg ads for example that also have PDFs included in the package so that it's a big package of stuff they can get.

Also, after the user purchases the product, how does the file download work? Will I need to host my files in a link elsewhere like Google Drive and have the download link included in the confirmation email, or will Zylvie send the files somehow?

artisterockApr 10, 2025
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Jay_from_Zylvie

Jay_from_Zylvie

Apr 10, 2025

A: Hi there,

1. Yes, you can sell a file package.

You can even sell multiple packages per product by setting up multiple plans/tiers.

2. No no no, you'll never need to host your own files.

That would defeat the purpose of our platform.

We host the files for you, we handle the post-purchase fulfillment for you, you don't have to do anything.

What we do is after a buyer purchases:

A. We...

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Q: Technical Inquiry Regarding Fee Structure and Payment Processing Charges

Dear Support Team,

I hope this message finds you well. I am writing to seek clarification regarding your platform's fee structure, particularly the "forever-0% commission" policy. I have two specific questions:

Does the "forever-0% commission" mean that your platform does not charge any fees for transactions, or does it also include waiving transaction fees charged by payment processors such as Stripe and PayPal?
If the transaction fees from Stripe and PayPal are not waived, could you please provide an estimate of their typical charges for processing payments?
Your assistance in addressing these inquiries will be greatly appreciated, as it will help me better understand the cost implications of using your platform.

Thank you in advance for your time and support. I look forward to your response.

Best regards,
Steven

StevenSzetoPLUSApr 10, 2025
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Apr 10, 2025

A: Hi Steven,

Yes, that means we charge 0% commissions on our side, but Stripe or PayPal will charge a fee of their own.

PayPal fees are generally higher than Stripe's, but in general you can look at ~3.3% for Stripe and ~3.5% for PayPal, depending on your country.

If you sell a $100 product, expect about $96.50 to hit your bank account.

Hope this clarifies.

With thanks,
Jay

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Q: did you see creem?

Hi Jay just wanted to make sure you took a close look at Creem's claims of complying with global tax requirements - obviously they aren't the standout leader in high-convert eComm that Zylvie is,, so I'm really just interested in their compliance piece, it might be worth your time to check out in detail since the same sort of compliance would attract businesses who want to sell internationally on Zylvie as well. and there were some interesting other features. https://appsumo.com/products/creem/#overview

luNmfnT+_tqr69tdw9.OPLUSApr 5, 2025
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Apr 7, 2025

A: Hi there,

While I'm not fully familiar with Creem (I did take a look at their AppSumo page), I can assure you that Zylvie is also VAT-compliant for EU and also other regions of the world.

All you have to do is just enable taxes under Settings > Tax -- it's just the flick of a switch -- and we'll automatically calculate sales tax, VAT, GST, etc. due at checkout.

Just so you know, our global...

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