4.5
Taco ratings
Acumbamail is appreciated for its user-friendly interface, powerful automation features, and robust email deliverability. Some users have noted the lack of English support documentation and occasional delays in customer support. Despite these minor drawbacks, with an overall rating of 4.5 and positive feedback from 721 reviews, Acumbamail is a solid choice for those in need of high-converting email campaigns and landing pages. Since this product is refundable, it's worth giving it a try with a 60-day money-back guarantee.
AI-powered summary of customer reviews
Verified purchaser
Great product!
At first I found it difficult to adapt to the way it has to filter the lists and create campaigns through segments, but once I overcame that barrier I find it very flexible and effective. The rest of the functionalities are very good, and it is very easy to use. I have yet to test the creation of an agency account and I think it is very good that it is separate from the white label. Very good product, just to say that this is the fourth time I buy it, the previous ones were purchases made directly from my own accounts in Appsumo of my clients.
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Verified purchaser
Can't get a hold of support
I can't remember which email I signed up with this product. I remember activating it, looking around inside and realizing I didn't have time to handle setting up all the aspects of my newsletter because there was so much to do. So I put it on my to do list for later. Now I can't figure out which email account I used to log in. I've emailed support several times and never got a response. Waste of money.
Alicia_Acumbamail
Apr 15, 2025Hi,
Do you remember the email you used to write us?
If you haven't received a response yet, please provide your email, and we'll look into it.
Best,
Alicia
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Verified purchaser
Alternative To
I've been on the lookout for a platform that offers features comparable to Mailchimp or Brevo, and this one really seems to come close if not match them. What stands out to me the most is the templates feature. I believe design plays just as crucial a role as the message itself, especially when it comes to drip campaigns. A well-crafted design can elevate the impact and make the communication feel more intentional and engaging.
Alicia_Acumbamail
Apr 15, 2025Many thanks for your nice word for Acumbamail. It motivates us to add more value to our customers!
We are excited to have you as our customer.
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Verified purchaser
Good product but not for true agency use
This is my second purchase of the product, and I appreciate some of its unique features. However, I refunded my first purchase due to missing agency and white label elements that prevent it from being a true white label solution for agencies. I often find it puzzling that, after so many years in the industry, Spanish still appears in English templates. Additionally, the support can be lacking, as their responses often feel incomplete.
I may consider refunding my second purchase if my questions remain unanswered. Here are my concerns:
The favicon displayed in the tab should have been resolved from the start as a white label feature.
The Accumbamail name appearing in the form code is an issue. They could learn from AnyChat (a great Appsumo LTD purchase), which allows for proper white labeling in their code.
The language inconsistency.
The need for different logos for the login and dashboard, along with optional dark/light mode versions.
Aside from these issues, the product itself is decent, and I may update my rating if I see progress on these points.
Alicia_Acumbamail
Apr 15, 2025Hi,
Thank you for taking the time to share your thoughts about our tool.
You mentioned some good suggestions there. We have noted them down to consider adding them to our roadmap soon.
Thank you.
All the best,
Alicia
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Verified purchaser
Just what I needed for my marketing strategy
I was looking for a comprehensive tool that could cover all aspects of email marketing!
It fits my budget, and with its integrated features, I’m confident it will help accelerate my marketing efforts.
I hope this becomes one of the tools I can use for the long term.
It would be even better if it offered support in Japanese—I’d love it even more!
Alicia_Acumbamail
Apr 14, 2025Thank you for the very nice review. We are continuing to improve Acumbamail to meet all of our customers’ demands.
We are looking forward to having you on board.
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