Alvanda - Plus Exclusive Questions

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Q: If I need more than 30 users, should I stack up (e.g. buying 2 times Tier 4)?

jindrich.strelkaPLUSApr 18, 2025
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Founder Team
Robert_Alvanda

Robert_Alvanda

Apr 19, 2025

A: Hi there!

Yes, what you can easily do is:
1. Buy as many Tier 4s as you need.
2. Activate each one with a different email.
3. Email support@alvanda.com from those email, and let us know which one account would you like us to transfer all of the seats to.

Of course, if you have any other questions, the Support Team will definitely help!

Thank you!

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Q: On the Systems section can you add files

Hi, Where you have the options to set up procedures can you attach files or hyperlinks to the process as we have some videos on parts of procedures and it would be great to have them linked to certain steps in the process.
Thanks
John

john161PLUSApr 18, 2025
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Founder Team
Robert_Alvanda

Robert_Alvanda

Apr 19, 2025

A: Hi John!

That's a great question!

And yes! You can BOTH add links to videos directly into the guidance for any step of any procedure AND you can also directly embed videos into steps!

That way, your team can watch the video without even having to leave the page. :)

Hope this helps!

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Q: What are the differences between these licenses:

Micro, Small, Medium, Large, Enterprise
Which version will you get on Apppsumo❓

Jack.SPLUSApr 18, 2025
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Founder Team
Robert_Alvanda

Robert_Alvanda

Apr 19, 2025

A: Hi Jack!

If you're referring to the pricing page on our website, is it is already clear on that page that those are not "versions," (because under each tier is says "access to ALL features"). The only difference is the price discount per user (eg: 7/user on Micro, or $4/user on Large).

Similarly, if you read the Tier details on AppSumo, you'll see that there's no difference between the Tiers...

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Q: Recurring task assigned to department?

Most of our recurring business task can be completed by anyone in a specific department not individuals. Can recurring task be setup and assigned to a department. Then everyone who is a member of that department can see the pending task. Anyone in the department can accept the task and can then complete it. Is this possible? Thanks

alphaomegaartisanPLUSApr 17, 2025
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Founder Team
Robert_Alvanda

Robert_Alvanda

Apr 18, 2025

A: Hi there!
That’s such a great question!

The short answer is: Yes!
You can delegate Tasks (either 1 time, or recurring) within Alvanda in 3 ways:
1. To a specific individual,
2. To a Role (eg: Sales Associate), or
3. To a Department (eg: Sales).

Alvanda then goes 1 efficiency step further and delegates the task based on bandwidth!

So, for example, if you have 3 sales people, 2 of which are...

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Q: How many different organizations can be setup?

Hello,
How many different businesses or organizations can I set up using this platform? Say I have 3 different types of businesses, do I need to get one license for each?

Dlee254PLUSApr 17, 2025
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Founder Team
Robert_Alvanda

Robert_Alvanda

Apr 18, 2025

A: Hello Dlee!
You manage an unlimited amount of businesses/organizations, AND within Alvanda you can also manage your entire portfolio in 1 unified Portfolio Administration Portal!

At Group Level, you can:
1. Have an “org chart” of your companies, especially if they somehow relate to one another.
2. Have Group Level staff, like maybe your Admin/VA team, specific accountants or lawyers you like...

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