I like the product and am looking to get it for my business, just wondering if you have knowledge enrichment by document and website is available so that the chatbot can answer the questions automatically based on information already provided.
Hello Developer, I hope you were working on your app approval in Meta / Facebook. How is it going? I wanted to use whatsapp via simple facebook login. Please let me know how I can achieve this.
This needs some work. 🤔 They are treated like regular Chat conversations. What I mean is that in email you can format text, make bullets bold, italic text. . It would also be nice to have a view like in Gmail or Outlook where you can see more context of the text.
I would like to have the possibility of using it in the future in a way that is as comfortable as Gmail, for example. 🤔 To not use external email programs at all.
Q: Is this a good fit for an alternative to freshdesk?
Hi,
I am looking at this as a freshdesk alternative to replace my email ticketing system. I need unlimited agents.
Would this be the right platform?
Q: Knowledge Enrichment by pdf and document
Hello,
I like the product and am looking to get it for my business, just wondering if you have knowledge enrichment by document and website is available so that the chatbot can answer the questions automatically based on information already provided.
Thx,
Andrew_AnyChat
Nov 8, 2024A: Hello.
Yes, you can create an assistant by incorporating information from your website, knowledge base, and attached files.
Q: About your app approval in Meta / Facebook
Hello Developer,
I hope you were working on your app approval in Meta / Facebook. How is it going? I wanted to use whatsapp via simple facebook login. Please let me know how I can achieve this.
Thank you for your kind advice.
Andrew_AnyChat
Nov 4, 2024A: Hello.
No, sorry, you can't use WhatsApp this way yet.
You only can connect WhatsApp with QR code at this moment.
Q: Android App Needs Fixing
The android app does not work properly. Any message it sees gets cut in half or has letters or words missing. Please fix! 🙏
Andrew_AnyChat
Oct 31, 2024A: Hello.
Please contact me by email with screenshots
My email: and.maruschenko@gmail.com
Q: 📨Editing emails/tickets
This needs some work.
🤔
They are treated like regular Chat conversations. What I mean is that in email you can format text, make bullets bold, italic text.
.
It would also be nice to have a view like in Gmail or Outlook where you can see more context of the text.
Andrew_AnyChat
Oct 29, 2024A: I agree!
Verified purchaser
Tickets also lack the option of Internal messages 📝
i.e. those that will not go to the customer and will only be seen by the staff.
👍
Verified purchaser
I would like to have the possibility of using it in the future in a way that is as comfortable as Gmail, for example.
🤔
To not use external email programs at all.