AnyChat Reviews

4.8

4.80 stars
4.80 stars
74

Taco ratings

67
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Customers appreciate AnyChat for its versatile integration with various messaging platforms, seamless customization options, and prompt customer support. Some users have reported minor bugs and a need for more comprehensive documentation. However, with an overall rating of 4.8 and a 60-day money-back guarantee, it's a solid buy for those in need of a comprehensive communication solution. The latest updates to the app include the ability to train a custom AI assistant using specific data, push notifications for mobile and web, and the ability to create tickets directly from the chat flow. AnyChat also resolved an issue with the Instagram and Messenger connector.

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Verified purchaser

Member since: Aug 2023Deals bought: 128
5 stars
5 stars
Posted: Sep 8, 2024

Five Tacos for AnyChat! ๐ŸŒฎ๐ŸŒฎ๐ŸŒฎ๐ŸŒฎ๐ŸŒฎ

AnyChat has truly transformed my website's customer interaction! This all-in-one solution is a game-changer for anyone looking to streamline their communication channels.

What sets AnyChat apart is its versatility. The widget seamlessly integrates with popular platforms like WhatsApp, Telegram, Messenger, IG and many more, allowing visitors to reach out through their preferred messaging app. No more juggling multiple platforms or missing important messages!

The customization options are impressive. I was able to tailor the chat widget to match my site's aesthetics perfectly. Plus, the ability to design custom callback and direct email forms gives me full control over the user experience.

But here's the kicker โ€“ their support team doesn't just talk the talk, they walk the walk. When I needed assistance, I used the AnyChat widget right on their website, and they responded promptly using their own product! This firsthand experience showcased their confidence and the effectiveness of their solution.

With features like branding removal, and so many integrations with services like OneSignal, and features like Knowledgebase, AnyChat truly offers a comprehensive package. Definitely one of my best purchases here!

However, there's one area where AnyChat could improve: their knowledge base. While they offer an impressive array of features, the current knowledge base doesn't fully capture all the capabilities. Enhancing this resource would allow users like me to take full advantage of everything AnyChat has to offer. A more comprehensive knowledge base would be a game-changer, helping users unlock the full potential of this powerful tool.

Whether you're a consultant, running an e-commerce site, or managing customer support, AnyChat is the tool you need to elevate your communication game. It's user-friendly, feature-rich, and backed by a team that truly believes in their product.

Don't miss out on this opportunity to revolutionize your website's interaction capabilities. To me, AnyChat is more than just a chat widget โ€“ it's a complete communication solution.

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Verified purchaser

Member since: May 2022Deals bought: 316
5 stars
5 stars
Posted: Aug 31, 2024

I decided to upgrade up to TIER 3

I decided to upgrade up to TIER 3 two years after my first BUIYNG. I hope there is a futur way to use it with a AI ;-)

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diwebdiwebPLUS
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Verified purchaser

Member since: Feb 2021Deals bought: 36
5 stars
5 stars
Posted: Aug 29, 2024

Excellent acquisition.

The possibilities of this platform are impressive, even if you end up using it at 50% of its possibilities, the agreement will have been worth it. We have acquired Tier 3. for an agency and we are excited about the usefulness of this tool, since in addition to working as a promoter, it opens up new business options for us with our clients.

We really liked the possibility of suggesting improvements to the application and feeding off of our feedback as users, this says a lot about their intention to continue improving.

I also had the need to request some assistance at the beginning and I can see that the support service was fast and efficient in its responses.

Of course, we will give this tool 5 stars.

As points to improve (at the time of writing this review):

- Videos with examples of creating flows.
- Templates with "common" flows that serve as a starting point.
- Integration with email marketing tools such as Maichimp, Acumbamail, etc.
- Integration with Zapier-type automators.

I am aware that some of these points are suggested and added to their roadmap, so I am happy about that.

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AKRAKRPLUS
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Verified purchaser

Member since: Sep 2015Deals bought: 51
5 stars
5 stars
Posted: Jul 27, 2024

Hidden Gem

"This app has great potential for success with its robust functionalities and extensive customisation options. Although there are some bugs, the team, especially Andrew, is very supportive and prompt in resolving issues. Great work, AnyChat team and Andrew!"

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Verified purchaser

Member since: Jan 2023Deals bought: 24
5 stars
5 stars
Posted: Jun 23, 2024

Super useful

I like the customization of the widget, it gives you ton of features and makes it easy for people to connect with you through your website. The flow builder is a huge plus, I recommend this software 5/5 tacos.

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