ClickMoat Questions

Showing 1 - 11 of 11 questions

Q: Account Question: MCC & Limits

I'm a bit confused on how this can be a viable solution for agencies. First, it's 15 ad accounts but 10 websites - which doesn't make sense. Every ad account will be running ads to a landing page or website - so we need the number of websites to match the number of accounts.

Can you explain why we have 10 websites as a limit here?

Specifically, if we're running all 15 accounts ads to a website or landing page, then how can we use this to protect them all?

Second Question: As an agency, we have more than 15 client accounts in our MCC. But your top tier is only 15 ad accounts - can we stack multiple tier 3 licenses?

Thank you for clarifying. If you put these details into your sales page/updated the deal, I think you'd have a lot more traction in appsumo.

aslkdfjPLUSApr 15, 2025
See detail
Founder Team
Nirav_ClickMoat

Nirav_ClickMoat

Apr 15, 2025

A: Thanks for your questions :

1) You're absolutely right. This was an oversight in how we structured our package. For all AppSumo customers, we will automatically extend protection to cover all websites associated with your 15 ad accounts - up to 15 websites total. We'll be updating our AppSumo page to reflect this correction.

2) Our Tier 3 plan on AppSumo actually supports unlimited client...

Share
Helpful?

Q: Meta and TikTok Protection?

Hello ClickMoat team,

most of our marketing budget goes to Meta and TikTok but I found no functionality on this on your platform (I purchased highest tier).
What is the roadmap on these?

Moreover, there is no support widget nor email I could reach once logged into the platform (that's why I'm asking for help here), and I actually have a problem with the approved country list or banned countries, as there is an empty dropdown menu but no country can be selected. is it this an incomplete feature to be released any time soon or a bug?

Thanks

AfrirhoPLUSApr 4, 2025
See detail
Founder Team
Nirav_ClickMoat

Nirav_ClickMoat

Apr 4, 2025

A: Thank you for your feedback and for supporting ClickMoat at the highest tier. To clarify, Meta Ads integration is already 80% complete and partially functional — we’re working to finalize the remaining components shortly. TikTok support is not currently part of our existing roadmap, but we appreciate the suggestion and will consider adding it based on user demand. You can track our progress...

Share
Helpful?

Q: Cannot find code redeem

The form fields are disabled when trying to redeem the code from appsumo.

110134992181574926269Mar 24, 2025
See detail
Founder Team
Nirav_ClickMoat

Nirav_ClickMoat

Mar 24, 2025

A: Sorry you're having trouble with your AppSumo code.

We checked our system and it's working fine. Could you:

- Tell us which code you're trying to use
- Send a screenshot of the problem

Please use this link to redeem: https://clickmoat.com/redeem-code

We're happy to help you get this fixed quickly or email me - at nirav@clickmoat.com.

I'm happy to help you.

Share
Helpful?

Q: MCC integration

Hello :)

I have the following questions:

1. I have an MCC (My Client Center) account that manages multiple Google Ads accounts. Is it possible to purchase a Tier 3 (unlimited) code for the MCC account?

2. How is the tool integrated? Is it connected to the Google Ads account (e.g., by adding a script) or to the website (e.g., by adding code)?

pawelzakFeb 21, 2025
See detail
Founder Team
Nirav_ClickMoat

Nirav_ClickMoat

Feb 22, 2025

A: 1) Yes, our Tier 3 (unlimited) plan fully supports MCC accounts. When you purchase this tier, you can protect all Google Ads accounts managed under your MCC, giving you complete coverage for your client accounts.

2) Yes it's connected with Google ads account because we need to block and unblock ip address based on protection rules sets in clickmoat panel

And js script also required which...

Share
Helpful?

Q: Trying to add a second code

Hey I am trying to add a second code and it wont action it. The screen keeps the circle thing spinning

ShurikenPLUSJan 15, 2025
See detail
Founder Team
Nirav_ClickMoat

Nirav_ClickMoat

Jan 15, 2025

A: Thanks for reporting the code activation issue. We've emailed you directly, and our technical team is actively working on resolving the spinning circle problem. We'll update you on the same email thread as soon as it's resolved.

Share
Helpful?