A: Hi It seems you redeemed 2 codes separately. Don't hesitate to get in touch with us through this form to get sorted https://darkmysite.com/contact-us
I installed the free version to test it before purchasing, but I’m encountering an issue. Each time, the display starts in light mode before switching to dark mode. This creates a very poor user experience. Is this because I’m using the free version?
A: Hi Greetings from DarkMySite. Thanks for reaching out to us.
We are truly sorry for the inconvenience you have faced. Can you please share a short video of the issue with us on our support channel from this link https://darkmysite.com/contact-us ? It would help us to understand the issue and solve it asap
A: We can see that you have redeem 2 codes individually. Don't worry, we have merged them to be used on 100 sites (Agency Plan) and you can check that in your DarkMySite License Management Portal (https://darkmysite.com/account/).
Please connect us through https://darkmysite.com/contact-us for further assistance.
A: Yes, you can remove the license in two different ways. 1. Go to WP DarkMySite > License > Remove License https://prnt.sc/YRr8LMA3cgn_ 2. Go to your DarkMySite account https://darkmysite.com/account/ and Manage Domains https://prnt.sc/VrQvGqVV9glA
A: Yes, it is. Feel free to use DarkMySite with your WordPress sites. If you encounter any issues, connect to our support center for further assistance.
Q: 20 accounts for 2 codes
Hi,
I followed the redemption instructions, and it only gave me 20 codes for the 2 codes entered.
How do I proceed?
Sarker
Dec 15, 2024A: Hi
It seems you redeemed 2 codes separately. Don't hesitate to get in touch with us through this form to get sorted https://darkmysite.com/contact-us
Our team will help you.
Regards.
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Q: Display issue with light and dark mode
I installed the free version to test it before purchasing, but I’m encountering an issue. Each time, the display starts in light mode before switching to dark mode. This creates a very poor user experience. Is this because I’m using the free version?
Sarker
Oct 8, 2024A: Hi
Greetings from DarkMySite. Thanks for reaching out to us.
We are truly sorry for the inconvenience you have faced. Can you please share a short video of the issue with us on our support channel from this link https://darkmysite.com/contact-us ? It would help us to understand the issue and solve it asap
Regards.
Share DarkMySite - WordPress Dark Mode Plugin
Q: 2 Codes but only 20 sites
https://nc.binarybears.net/index.php/s/LrWxoSkKmb7QqZR
As you can see in the screenshot I have two codes but only 20 sites. Please help.
Sarker
Sep 3, 2024A: We can see that you have redeem 2 codes individually.
Don't worry, we have merged them to be used on 100 sites (Agency Plan) and you can check that in your DarkMySite License Management Portal (https://darkmysite.com/account/).
Please connect us through https://darkmysite.com/contact-us for further assistance.
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Verified purchaser
Thank you very much :)
Q: If I use a lic and that client stops payment, can I uninstall it from their wp and reuse on another site?
Sarker
Aug 14, 2024A: Yes, you can remove the license in two different ways.
1. Go to WP DarkMySite > License > Remove License https://prnt.sc/YRr8LMA3cgn_
2. Go to your DarkMySite account https://darkmysite.com/account/ and Manage Domains https://prnt.sc/VrQvGqVV9glA
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Q: Will this work with Gutenberg Block Editors
Sarker
Jul 12, 2024A: Yes, it is. Feel free to use DarkMySite with your WordPress sites. If you encounter any issues, connect to our support center for further assistance.
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