DarkMySite - WordPress Dark Mode Plugin Questions

Showing 1 - 20 of 42 questions

Q: Display issue with light and dark mode

I installed the free version to test it before purchasing, but I’m encountering an issue. Each time, the display starts in light mode before switching to dark mode. This creates a very poor user experience. Is this because I’m using the free version?

BriceGOct 7, 2024
See detail
Founder Team
Sarker

Sarker

Oct 8, 2024

A: Hi
Greetings from DarkMySite. Thanks for reaching out to us.

We are truly sorry for the inconvenience you have faced. Can you please share a short video of the issue with us on our support channel from this link https://darkmysite.com/contact-us ? It would help us to understand the issue and solve it asap

Regards.

Share
Helpful?

Q: 2 Codes but only 20 sites

https://nc.binarybears.net/index.php/s/LrWxoSkKmb7QqZR
As you can see in the screenshot I have two codes but only 20 sites. Please help.

art10mSep 3, 2024
See detail
Founder Team
Sarker

Sarker

Sep 3, 2024

A: We can see that you have redeem 2 codes individually.
Don't worry, we have merged them to be used on 100 sites (Agency Plan) and you can check that in your DarkMySite License Management Portal (https://darkmysite.com/account/).

Please connect us through https://darkmysite.com/contact-us for further assistance.

Share
Helpful?

Q: If I use a lic and that client stops payment, can I uninstall it from their wp and reuse on another site?

rob826PLUSJul 13, 2024
See detail
Founder Team
Sarker

Sarker

Aug 14, 2024

A: Yes, you can remove the license in two different ways.
1. Go to WP DarkMySite > License > Remove License https://prnt.sc/YRr8LMA3cgn_
2. Go to your DarkMySite account https://darkmysite.com/account/ and Manage Domains https://prnt.sc/VrQvGqVV9glA

Share
Helpful?

Q: Will this work with Gutenberg Block Editors

richard.mJul 1, 2024
See detail
Founder Team
Sarker

Sarker

Jul 12, 2024

A: Yes, it is. Feel free to use DarkMySite with your WordPress sites. If you encounter any issues, connect to our support center for further assistance.

Share
Helpful?

Q: Can i stack to 200 sites?

eBizTechPLUSJun 10, 2024
See detail
Founder Team
Sarker

Sarker

Jul 12, 2024

A: Well, currently our Agency plan is up to 100 sites. You can purchase 2 Agency plans for that.

Share
Helpful?