Lets say i wanna learn something about "hormone and psychology" can i upload PDFs, videolinks, audio-links or podcasts, and other stuff so gajix knows more than just the bit it knows from the LLM?
I bought a product yesterday and have already contacted support without receiving any help. I would like to know why my code has not been activated as I am experiencing issues with the activation process.
I have tried sending emails to their support but have not received any response. The activation experience is quite confusing, and I believe they need to improve communication with users, especially after a purchase is made.
I hope this situation gets resolved soon, as I am eager to use the product I purchased.
There is an automated process to redeem by clicking the link provided by AppSumo - though I think we need to improve how this works as many do come across issues like yourself.
I believe we resolved this over e-mail and you are now up and running - please don't hesitate to reach out if you need any help.
Q: can we provide ebooks or pdfs for learning
Lets say i wanna learn something about "hormone and psychology" can i upload PDFs, videolinks, audio-links or podcasts, and other stuff so gajix knows more than just the bit it knows from the LLM?
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Q: No response from support after purchase
I bought a product yesterday and have already contacted support without receiving any help. I would like to know why my code has not been activated as I am experiencing issues with the activation process.
I have tried sending emails to their support but have not received any response. The activation experience is quite confusing, and I believe they need to improve communication with users, especially after a purchase is made.
I hope this situation gets resolved soon, as I am eager to use the product I purchased.
wade_gajix
Apr 13, 2025A: Hello,
There is an automated process to redeem by clicking the link provided by AppSumo - though I think we need to improve how this works as many do come across issues like yourself.
I believe we resolved this over e-mail and you are now up and running - please don't hesitate to reach out if you need any help.
Thank you,
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Q: The developer is not interested in responding to any questions from the customer as of February 14, 2025.
wade_gajix
Mar 19, 2025A: Hello,
Thank you for the nudge, we have slacked for a few weeks on the questions - these have now all been responded to.
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Thanks for your reply. I appreciate it.
Q: Advanced Understanding?
Please give a concrete example of what the Advanced Understanding feature does over and above the base features in the platform?
wade_gajix
Mar 19, 2025A: Hello,
Please contact hello@gajix.com and we will enable this feature for you to try out for free.
Thank you,
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Q: Would newer LLM models be included in this deal with data trained beyond year 2023？ when would be the timeline?
wade_gajix
Mar 19, 2025A: Hello,
We are continually updating our models as we validate learning improvements.
Thank you,
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