GetInvoice Questions

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Q: GDPR compliant?

Hi there, I see that your company is based in Barcelona, so you should already be subject to the GDPR. But I don't find anything on your website regarding GDPR.

As a potential customer from EU, I’d like to confirm a few details to ensure full compliance:
Do you provide a Data Processing Agreement (DPA) in line with Article 28 GDPR?
Where exactly are user data and documents stored (country/region)?
Do you use any sub-processors located outside the EU/EEA?
What technical and organizational measures are in place to ensure the security of personal data?

Thanks a lot in advance for your clarification!

TheBoogieManPLUSApr 30, 2025
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Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Apr 30, 2025

A: Hey! Thanks for the question :)

You're absolutely right, we’re based in Barcelona, Spain, and fully subject to the GDPR.

We do provide a DPA that outlines our responsibilities and obligations as a data processor. This agreement is available upon request for users who require it.

All user data is stored within the European Union, specifically in AWS Spain. This ensures data residency within...

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Q: can you import receipts

I've used a company called Shoeboxed for years so I have tons of data in there. Can I import that data into your software? Thanks.

d2711fe34cc043dbac4c4338a838067bApr 30, 2025
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Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Apr 30, 2025

A: Hey! Thanks for the question :)

I'm sure we could. It would be great if we could see how this data looks like, if you send us a sample we'll be able to give you more info on how it would work. Email is miki@get-invoice.com.

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Q: Is there a risk if spam or phishing e-mails contain infected documents or files?

Hello dear team,

1. What happens if, for example, a spam or phishing e-mail contains a virus-infected invoice document or another malicious file? Can anything happen?
2. Can I also do this with my university e-mail account in Germany?

Best regards from Oldenburg

Frank-HellwigPLUSApr 30, 2025
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Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Apr 30, 2025

A: Hello Frank! Thanks for your question :)

There's no risk on spam documents, as we check for malicious files when processing them.
On the second question, you can connect any kind of email!

Hope this helps!

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Q: have 4 Quickbooks online software for four different business

I have 4 Quickbooks online software for four different business and one main email for invoices, can Getinvoice be train to receive invoices to one Gmail account and then send to individual Quickbooks based on property addresses?

President365PLUSApr 30, 2025
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Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Apr 30, 2025

A: Hey! Thanks for the question :)

You could, but you need 4 completely different accounts, as each account only supports 1 QuickBooks integration. By having 4 different accounts you could set up the AI to only process incoming invoices from a property address, and then forward them to QuickBooks.

Hope this helps!

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Q: Is it possible to manage multiple companies ?

I need to manage the accounts of 2 companies from the same emails. Is it possible to create separate companies in a single account ?

hello2993PLUSApr 29, 2025
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Founder Team
Miquel_GetInvoice

Miquel_GetInvoice

Apr 30, 2025

A: Hello! Thanks for the question :)

Currently it's not possible to manage two completely separated companies inside one. We do detect the invoice entity from the invoice and it's easy to filter between invoices for one entity or another, but you can't have separated integrations, insights, etc. for each company (if that's what you need).

Also possible is, having two different accounts, and...

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