We apologize for the confusion and any inconvenience caused. The difference in the stated file size limit was due to testing while deploying a new update for our AI chat feature. We're excited to share that we've now increased the limit to allow multi-chat functionality simultaneously, providing a smoother and more robust experience.
Thank you for your feedback! Our lifetime offer was designed specifically for access to the web platform, ensuring ongoing access to all updates and features there. We included a 1-year mobile app subscription as an extra promotion exclusively for AppSumo users.
We appreciate your interest in a lifetime mobile app option and will consider it as we plan future offerings. Thank you for...
Hi Anzal: The mobile app subscription has not worked since I bought it. Furthermore, I recall we discussed this and it may have been suggested that it be included in the LTD (I need to verify the conversation).
Q: I sent email but no reply
my account got stuck on processing
so it would not open a chat or do anything
as it was always processing
and you do not respond to email or questions, this has been unusable for weeks it will not start a new chat or do anything until the processing has finished but it never finishes as it is stuck
We apologize for the delay in responding and for the frustration this issue has caused. Could you please let us know if you’ve tried the new version of our website? The latest update addresses many performance issues, so we're hopeful it will resolve this "processing" issue.
If you’re still experiencing the same problem on the new version, could you please send us a screenshot of the...
Hi Erhan, do you have any plans to implement editing of a text like this editor here in the cloud editor? I know currently this is possible only if there is only text, what if there are images, tables and other elements?
Our current editor doesn’t support editing PDFs that contain images, tables, or other complex elements directly. For image-based PDFs, the content first needs to be converted to text using OCR. We recognize the importance of this feature and are exploring ways to enhance our editor to handle mixed-content PDFs in the future.
Thank you for your feedback, and stay tuned for updates!
Q: please what is this annoying notification when i try to edit a pdt
Uncaught runtime errors: × ERROR Failed to execute 'readAsArrayBuffer' on 'FileReader': parameter 1 is not of type 'Blob'. TypeError: Failed to execute 'readAsArrayBuffer' on 'FileReader': parameter 1 is not of type 'Blob'. at https://editor.gopdf.io/static/js/bundle.js:12079:14 at new Promise (<anonymous>) at isPDFValid (https://editor.gopdf.io/static/js/bundle.js:12063:12) at onDrop (https://editor.gopdf.io/static/js/bundle.js:12104:32) at https://editor.gopdf.io/static/js/bundle.js:388940:7 at https://editor.gopdf.io/static/js/bundle.js:388986:9
We apologize for the inconvenience caused by the error you encountered while trying to edit a PDF. The issue you're seeing is related to a file-handling error that we have addressed in our latest version of GoPDF.
We encourage you to try the updated version, where we’ve resolved this and similar runtime errors to provide a smoother editing experience. Your feedback has been...
Q: chat with pdf, max pdf size
in previous answers you state max pdf size is 8- MB but now
in the app it says max size is 10 MB ????
and my 3 projects that were in the account have disappeared
this gets worse !!
Muhammad.Anzal
Nov 19, 2024A: Hello,
We apologize for the confusion and any inconvenience caused. The difference in the stated file size limit was due to testing while deploying a new update for our AI chat feature. We're excited to share that we've now increased the limit to allow multi-chat functionality simultaneously, providing a smoother and more robust experience.
Regarding your missing projects, we understand...
Share GoPDF
Q: Mobile App Lifetime
We are offering the mobile app for 1 year. (:
NOT A GOOD OPTION WITHOUT A MOBILE APP.
Could you please offer a plan with MOBILE APP lifetime? because without a mobile app, it does not look like a worthy option to buy.
Regards
Muhammad.Anzal
Nov 11, 2024A: Hello,
Thank you for your feedback! Our lifetime offer was designed specifically for access to the web platform, ensuring ongoing access to all updates and features there. We included a 1-year mobile app subscription as an extra promotion exclusively for AppSumo users.
We appreciate your interest in a lifetime mobile app option and will consider it as we plan future offerings. Thank you for...
Share GoPDF
Hi Anzal: The mobile app subscription has not worked since I bought it. Furthermore, I recall we discussed this and it may have been suggested that it be included in the LTD (I need to verify the conversation).
Q: I sent email but no reply
my account got stuck on processing
so it would not open a chat or do anything
as it was always processing
and you do not respond to email or questions, this has been unusable for weeks
it will not start a new chat or do anything until the processing has finished but it never finishes as it is stuck
Muhammad.Anzal
Nov 8, 2024A: Hello,
We apologize for the delay in responding and for the frustration this issue has caused. Could you please let us know if you’ve tried the new version of our website? The latest update addresses many performance issues, so we're hopeful it will resolve this "processing" issue.
If you’re still experiencing the same problem on the new version, could you please send us a screenshot of the...
Share GoPDF
Q: Edit pdf in the browser like PDF Candy?
Hi Erhan,
do you have any plans to implement editing of a text like this editor here in the cloud editor?
I know currently this is possible only if there is only text, what if there are images, tables and other elements?
Muhammad.Anzal
Nov 7, 2024A: Hello,
Our current editor doesn’t support editing PDFs that contain images, tables, or other complex elements directly. For image-based PDFs, the content first needs to be converted to text using OCR. We recognize the importance of this feature and are exploring ways to enhance our editor to handle mixed-content PDFs in the future.
Thank you for your feedback, and stay tuned for updates!
Share GoPDF
Q: please what is this annoying notification when i try to edit a pdt
Uncaught runtime errors:
×
ERROR
Failed to execute 'readAsArrayBuffer' on 'FileReader': parameter 1 is not of type 'Blob'.
TypeError: Failed to execute 'readAsArrayBuffer' on 'FileReader': parameter 1 is not of type 'Blob'.
at https://editor.gopdf.io/static/js/bundle.js:12079:14
at new Promise (<anonymous>)
at isPDFValid (https://editor.gopdf.io/static/js/bundle.js:12063:12)
at onDrop (https://editor.gopdf.io/static/js/bundle.js:12104:32)
at https://editor.gopdf.io/static/js/bundle.js:388940:7
at https://editor.gopdf.io/static/js/bundle.js:388986:9
Muhammad.Anzal
Nov 5, 2024A: Hello,
We apologize for the inconvenience caused by the error you encountered while trying to edit a PDF. The issue you're seeing is related to a file-handling error that we have addressed in our latest version of GoPDF.
We encourage you to try the updated version, where we’ve resolved this and similar runtime errors to provide a smoother editing experience. Your feedback has been...
Share GoPDF