3.6
Taco ratings
Customers appreciate GoPDF for its efficient editing, seamless signing, and convenient web-based access. While some users faced occasional glitches and slow compression, the overall feedback is positive. With a 1-year access to the GoPDF Mobile App included in certain packages, it's worth giving GoPDF a try, especially for those in need of a complete PDF solution.
AI-powered summary of customer reviews
Verified purchaser
Compression Speed
I just purchased this and have spent over 2 hours trying to compress a pdf. Is there a problem with GoPDF or is this how long it actually takes to compress a pdf that's within your guidelines?
Muhammad.Anzal
Nov 28, 2024Hello,
We apologize for the inconvenience you experienced with the compression speed. This was a temporary issue on our side, and we’ve since resolved it. Could you please try compressing your PDF again and let us know if the problem persists?
Thank you for your patience, and we appreciate your understanding as we work to improve GoPDF!
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Verified purchaser
A neat solution and a valid alternative to PDFCandy
As a Pdfcandy user, I can say that this one is very polished and works well.
It had some bugs back in the day but in my recent tests it ran very well, I bought it as I hope it will last and can be a backup for my other PDF editing and conversion app.
There are free options, but I prefer to support them as they have some nice features that I consider crucial to speed up my production, for example saving signatures.
Thanks for the deal, all the best of luck
Muhammad.Anzal
Nov 11, 2024Hello,
Thank you for your fantastic feedback! We are thrilled to hear that GoPDF has become a valuable part of your toolkit. We are continuously working to improve stability and performance, and it’s encouraging to know that the recent updates have enhanced your experience.
Your support is greatly appreciated. Thank you for choosing GoPDF. We look forward to continuing to support your...
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Verified purchaser
Awesome PDF Tool – Super Easy
I’ve been using GoPDF.io for a little while now, and I have to say, it’s a fantastic tool for anyone who needs to deal with PDFs regularly.
Muhammad.Anzal
Nov 7, 2024Hello,
Thank you so much for your positive feedback! We’re thrilled to hear that GoPDF is making your PDF tasks easier and that you’re enjoying the tool. It’s our goal to provide a seamless experience for anyone working with PDFs, and your support motivates us to keep improving.
If you have any suggestions or features you’d like to see, feel free to let us know. Thanks again for choosing GoPDF!
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Verified purchaser
No Support Recently
I've been trying to get in touch with support via email for a couple of weeks about the redeem code problem with the apps they provided, which have already been used and cannot be redeemed, but I haven't gotten any responses. I'm beginning to feel worried about this product.
Muhammad.Anzal
Nov 5, 2024Hello,
We apologize for the lack of response you've experienced – we understand how concerning this can be. Could you please let us know which email you used to try and contact us? Occasionally, messages can get filtered or missed, and we want to ensure we receive your inquiry.
To resolve the redeem code issue promptly, could you please reach out to us directly at contact@gopdf.io ? Our team...
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Verified purchaser
It couldn't even export my PDF, let alone save the changes I did.
Had to refund this within 20 minutes, as the most basic functionality was resulting a full page error. I made some simple tweaks. Clicked on Save PDF....error.
Uncaught runtime errors:
×
ERROR
[object Object]
at handleError (https://editor.gopdf.io/static/js/bundle.js:575636:58)
at https://editor.gopdf.io/static/js/bundle.js:575659:7
ERROR
[object Object]
at handleError (https://editor.gopdf.io/static/js/bundle.js:575636:58)
at https://editor.gopdf.io/static/js/bundle.js:575659:7
Then the PDF wasn't even in my files I had to do everything again. If you can't have your stuff together for a simple export function, I can't trust you for a lifetime deal haha. I'm out, requested refund.
Muhammad.Anzal
Nov 5, 2024Hello,
Thank you for sharing your experience with GoPDF, and we’re truly sorry for the issues you encountered. We understand how frustrating it is to run into errors when you’re expecting smooth functionality, especially for something as essential as exporting your work.
We wanted to let you know that we recently launched a new version of GoPDF, which addresses the specific issues you faced,...
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