4.5
Taco ratings
InsertChat is highly regarded for its exceptional customization features, pre-prompted information for accurate responses, and dedicated developer support. Some users have raised concerns about slow customer support and minor hiccups in white-labeling and dashboard features. Overall, with a 5/5 rating and positive user feedback, InsertChat is a solid buy for those in need of an AI chatbot solution. With a 60-day money-back guarantee, it's worth giving InsertChat a try.
AI-powered summary of customer reviews
Verified purchaser
Impressed
Very impressed with the sales demo on their website. Currently struggling a bit with training the bot on our data sets but nothing unexpected, looking forward to seeing how it evolves!
Verified purchaser
Bon produit
L'outil semble complet, pas mal de paramètres donc très customisable, l'interface est intuitive et sobre, bien que la prise en main demande un peu de temps, une fois compris tout devient très simple !
Verified purchaser
Great work! Highly recommend!
I recently purchased InsertChat tier 3, I've been thoroughly impressed with its capabilities and ease of use. This review highlights my experience and the platform's standout features.
The backend settings of InsertChat are exceptional.
The platform offers a wide range of options to customise how the chatbot flows and operates. You can easily select and configure various styles and conversation paths, allowing for a highly tailored chatbot experience.
One of the most impressive features is the clearly pre-prompted information running in the background. This feature enables the chatbot to provide excellent responses quickly and effectively. It's remarkable how this pre-prompted system enhances the chatbot's performance and accuracy.
After watching reviews and checking comments, it's clear that the InsertChat team, particularly Zak, is dedicated to user satisfaction. Their responses to feedback are great - fair, informative, and action-oriented. It's encouraging to see that many user suggestions have already been implemented, showcasing the team's commitment to continuous improvement.
Great work, InsertChat team!
Verified purchaser
Great
I appreciate insertchat's system, support is a bit slow. thanks
Zak_InsertChat
Sep 9, 2024Bonjour 117120210801206247723,
Thank you for the review! I agree that we have a huge volume of support requests at the moment, and we're working hard to catch up. Please remember that we're in the Europe/Paris timezone, so we might be asleep when you're awake 😄
Zak
Verified purchaser
Top Notch Bot with some needed improvements
The customization features are great, and I haven't seen these earlier on any chatbot program. It is very close to chatnode accuracy, a few times slightly better, sometimes slightly off when using same training info (tested with gpt 4o mini). Improvements are needed for the agency-specific features on white labeling and the dashboard. Hope that gets addressed soon.
Zak_InsertChat
Sep 9, 2024Bonjour Rak123,
Thank you for the amazing review. All the user feedback is already on our roadmap, and we just need some time to process (code) it.
Zak