Weâre still working on it and aiming to roll it out by the end of this month or mid-May. Since itâs a pretty complex system, weâre taking time to smooth out the bumps and make sure itâs super easy for you to use.
Group discussions are coming soon too, so hang tight and stay connected. Appreciate your patience! đ
Right now, Meta doesnât allow channels to work over the API, so itâs not possible at the moment. But if they open it up in the future, you can count on us to build it right away!
Hope that clears things up. Feel free to reach out anytime if youâve got more questions. Thanks again! đ
Hello, I find your product interesting, but I have a question: why should I buy your app if I can run the campaign directly from META? To be honest, I've never created campaigns through WhatsApp, but I heard that META already allows this. So, what would be the benefit? Please respond in detail so I can clear my doubts and decide to buy it.
A: Hey Julianmas, thanks a lot for the great question!
The short answer: we offer way more than what Meta gives you out of the box. From team inboxes, workspaces, automation sequencesâthese are all powerful features Meta doesnât provide.
Iâd recommend checking out our live demo video to really get a feel for everything Lancepilot can do. Itâll clear things up for sure. Also, take a peek at our...
Hello, I am a little confused, on tier 4 description it says white labeling is included, than further down on the questions the product team says it is not included since it is a paid add on. So, is it included or not?
So with Tier 4, you get full white labelingâmeaning you can swap out the Lancepilot branding with your own, and even use your custom domain. Thatâs included.
But if you want to manage your own customers (like handle billing, dashboards, etc.), then youâll need the White Label Billing Systemâwhich is a separate paid add-on.
I have bought your Tier 4 package. I have 2 questions. 1. I have created role and assigned permission for a user. I follow your step by step guide on Youtube. But when I sign in with the user account, I only see 2 modules, Dashboard and Settings. The other module is not displaying in the dashboard. Why is that? 2. Another thing is the announcement bar is appearing in user account? Why is that? This defeats the purpose of whitelabel.
Q: When is the partner portal launch?
You committed March 2025, but still no news of the partner automated portal?
Please share roadmap as even ai chat part is pending?
istiakahmad
Apr 14, 2025A: Hey, thanks for your question! đ
Weâre still working on it and aiming to roll it out by the end of this month or mid-May. Since itâs a pretty complex system, weâre taking time to smooth out the bumps and make sure itâs super easy for you to use.
Group discussions are coming soon too, so hang tight and stay connected. Appreciate your patience! đ
Thanks again!
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Q: Whatsapp Channels?
Does your tool work with Whatsapp Channels?
istiakahmad
Apr 14, 2025A: Hey, thanks for your question!
Right now, Meta doesnât allow channels to work over the API, so itâs not possible at the moment. But if they open it up in the future, you can count on us to build it right away!
Hope that clears things up. Feel free to reach out anytime if youâve got more questions. Thanks again! đ
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Q: benefits?
Hello, I find your product interesting, but I have a question: why should I buy your app if I can run the campaign directly from META? To be honest, I've never created campaigns through WhatsApp, but I heard that META already allows this. So, what would be the benefit? Please respond in detail so I can clear my doubts and decide to buy it.
istiakahmad
Apr 14, 2025A: Hey Julianmas, thanks a lot for the great question!
The short answer: we offer way more than what Meta gives you out of the box. From team inboxes, workspaces, automation sequencesâthese are all powerful features Meta doesnât provide.
Iâd recommend checking out our live demo video to really get a feel for everything Lancepilot can do. Itâll clear things up for sure. Also, take a peek at our...
Share Lancepilot
Q: White labelgin
Hello,
I am a little confused, on tier 4 description it says white labeling is included, than further down on the questions the product team says it is not included since it is a paid add on.
So, is it included or not?
istiakahmad
Apr 15, 2025A: Hey Oliver, thanks for the great question!
So with Tier 4, you get full white labelingâmeaning you can swap out the Lancepilot branding with your own, and even use your custom domain. Thatâs included.
But if you want to manage your own customers (like handle billing, dashboards, etc.), then youâll need the White Label Billing Systemâwhich is a separate paid add-on.
With that, you basically...
Share Lancepilot
Q: Blank dashboard
I have bought your Tier 4 package. I have 2 questions.
1. I have created role and assigned permission for a user. I follow your step by step guide on Youtube. But when I sign in with the user account, I only see 2 modules, Dashboard and Settings. The other module is not displaying in the dashboard. Why is that?
2. Another thing is the announcement bar is appearing in user account? Why is that? This defeats the purpose of whitelabel.
istiakahmad
Apr 12, 2025A: Hi, Thanks for your questions.
1. Kindly follow this video for if you are trying to setup a partner workspace.
How to setup partner workspace: https://youtu.be/Tbdc2SK6aTE
2. The announcement bar only appears within Your Main admin/Internal workspace as these type of workspace is meant for your own use.
If you still face issues, kindly let me know anytime or alternatively contact via...
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