Lapsula Questions

Showing 1 - 20 of 99 questions

Q: Do you have buffer times built in yet? Are email notifications design customisable?

I am also interested to know if you are using an SMTP Email service like Postmark? Do notifcation emails appear to come from Lapsula or are they branded with our own company names?

glenn74PLUSApr 16, 2025
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Founder Team
xvelasqu

xvelasqu

Apr 16, 2025

A: Hi! 👋

Yes, we do have buffer times, and they can be set up in the "Settings" section of the web app.

Regarding email delivery, they are sent through our SMTP provider. Messages are sent from a Lapsula domain, but you can remove all Lapsula branding from the actual message content. Although we support CNAME / custom domains and subdomains for the booking page, we still don't have the option...

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Q: Can you elaborate on 'Packs' in the side panel?

What are they exactly? What is meant by session ticket?

asakhaiPLUSApr 16, 2025
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Founder Team
xvelasqu

xvelasqu

Apr 16, 2025

A: Hi! 👋

"Packs" of sessions are our latest feature. They're useful if you offer a discount for prepaying for a bunch of sessions (e.g., pay for 5 therapy sessions in advance and get a 30% discount). Tickets represent the number of sessions remaining, and we provide a special booking portal so your customers can use them independently.

Thank you for your question! 😄

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Q: Restaurants

Hi, it looks very promising. I'll buy one to check it out. Is my need really to make restaurant reservations? Will you do it?
Bless you!

RBNOcampoPLUSApr 16, 2025
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Founder Team
xvelasqu

xvelasqu

Apr 16, 2025

A: Hi! 👋

We will soon release group bookings, which should allow for basic restaurant reservations. Please note, however, that the primary focus of this product will likely never be that specific use case.

Thank you for reaching out! 😄

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Q: Group dance classes

Hello,
Is Lapsula suitable for group dance classes bookings through a wordpress website?

I am looking for some of the following functionality:
- each session has multiple places available for people to book
- attendee can choose to book any available date in advance
- each session has three pricing options: taster, drop in and membership
- we collect attendees details such as emergency contact and consent
- multiple different classes can happen on the same day and time with different instructors.

Thank you in advance.
Sasha

funkformatPLUSApr 9, 2025
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Founder Team
xvelasqu

xvelasqu

Apr 9, 2025

A: Hi! 👋

At the moment it only works for 1-to-1 appointments, but we are releasing group bookings and events this month. This feature will definitely cover your use case.

Thank you for your question! 😄

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Q: Make.com integration

Given that you are in Europe, I’m surprised you don’t have make.com integration yet. Do you have plans to do so?

AlphBetaPLUSApr 8, 2025
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Founder Team
xvelasqu

xvelasqu

Apr 8, 2025

A: Hi! 👋

We've received a few requests about this. We will first release a public API and Webhooks, and then decide which automation platform to integrate with next.

Thank you for your question! 😄

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