A: Screenshots are captured approximately every x minutes. The intervals are randomized. We don't plan to make them completely random, you still need to have them done periodically. Screen recording is something we are considering but it's not being developed yet. If something is not working as expected, please get in touch with our support.
What are the differences between the new version (that will be launched with a few weeks) and old version? do you have any comparison page or something? Do you track clicks and mouse movements with the new one?
We have had numerous employees complain about Caching issues resulting in loss of recorded time. Also the desktop timer keeps crashing. We have to switch over to your web timer. Which is unfortunate as it doesn't take screenshots.
A: To be honest I'm not sure what caching issues leading to loss of time you mean. Please send all of the details to our support. Anyway, the new much better version of the timer is in the final stage. We are doing some fine-tuning and will release it soon.
What are the differences between the new and old version? do you have any comparison page or something? Do you track clicks and mouse movements with the new one?
Once the app is available, we will send an email with all of the details. Tracking of clicks and mouse moves is already available in the current version,
Q: Prevent from stopping the tracking
What we noticed is that the tracker keeps stopping to track during a meeting because the person who is in a meeting does not show much activity as a listener. Is there some option to understand that someone is in a meeting and accordingly prevent it from stopping the tracking only during the meetings? And after the meeting it should stop tracking whenever there is no activity after X Amount of minutes. We do use MS Teams.
Q: more features
Do you plan to integration random screenshots (not every X minutes)? Also do you plan to add screen record ?
I see also that visited websites URL are not always properly tracked
Thanks !
Andriy_Trackabi
Mar 5, 2025A: Screenshots are captured approximately every x minutes. The intervals are randomized. We don't plan to make them completely random, you still need to have them done periodically. Screen recording is something we are considering but it's not being developed yet. If something is not working as expected, please get in touch with our support.
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Q: new version that is coming up?
What are the differences between the new version (that will be launched with a few weeks) and old version? do you have any comparison page or something? Do you track clicks and mouse movements with the new one?
Share Trackabi Time Tracker App
Q: Plan 4
What about a Plan 4 with unlimited users / clients / projects ? or Plan 5 with your Enterprise plan custom domain etc?
Andriy_Trackabi
Mar 3, 2025A: I'm sorry, but we cannot offer everything unlimited lifetime—especially the Enterprise plan, which includes a dedicated server.
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Q: When will the desktop timer be fixed?
We have had numerous employees complain about Caching issues resulting in loss of recorded time. Also the desktop timer keeps crashing. We have to switch over to your web timer. Which is unfortunate as it doesn't take screenshots.
Andriy_Trackabi
Feb 21, 2025A: To be honest I'm not sure what caching issues leading to loss of time you mean. Please send all of the details to our support. Anyway, the new much better version of the timer is in the final stage. We are doing some fine-tuning and will release it soon.
Share Trackabi Time Tracker App
Verified purchaser
What are the differences between the new and old version? do you have any comparison page or something? Do you track clicks and mouse movements with the new one?
Once the app is available, we will send an email with all of the details. Tracking of clicks and mouse moves is already available in the current version,
Q: Prevent from stopping the tracking
What we noticed is that the tracker keeps stopping to track during a meeting because the person who is in a meeting does not show much activity as a listener. Is there some option to understand that someone is in a meeting and accordingly prevent it from stopping the tracking only during the meetings? And after the meeting it should stop tracking whenever there is no activity after X Amount of minutes. We do use MS Teams.
Share Trackabi Time Tracker App