Muraena Questions

Showing 1 - 20 of 198 questions

Q: Are email credits equal to leads?

Just to clarify, when you said 15k, 30k or 60k email credits :

1) Does 15K email credits per mth means I can export up to 15K email addresses per mth (aka “prospective leads”)?

2) When we do a search and a profile is displayed with the email address, does that take up 1 credit? Or only when 1 email is exported as csv then that takes up 1 credit?

Thanks!

clankerPLUSSep 20, 2024
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Founder Team
Bohdan_Muraena

Bohdan_Muraena

Sep 20, 2024

A: Hey!

1. Yes, it means that you can reveal/export up to 15k email addresses per month

2. No, when you do a search and see a profile with an email already - it doesn't take credit for it. We charge credits only when you reveal or export the email address. Please note that you won’t be charged twice for both revealing and exporting the same contact - this set of actions will use only 1 credit.

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Q: Are you planning to add a feature for negative keywords?

Are you planning to add a feature for negative keywords?

mohsin143Sep 19, 2024
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Founder Team
Vlad_Muraena

Vlad_Muraena

Sep 19, 2024

A: We already have it - to make the keyword negative, just click on it to make it red. Please refer to support chat for a brief explanation on this.

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Q: it s easy to select leads from spain or spanish language ?

it s easy to select leads from spain or spanish language ?

marcos7704PLUSSep 19, 2024
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Founder Team
Vlad_Muraena

Vlad_Muraena

Sep 19, 2024

A: Hey! It’s not possible to select the language of the person, but we have more than 3M leads in Spain and you can easily select leads from Spain.

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Q: Future upgrades

Hi, i am really excited to start working with Muraena.

I have a few questions. In the future, are all updates covered for lifetime deals buyers?

1) Any chrome extension integration?
2) It would be nice to provide all users with API, as I don't need to use 15, 000 credits, for 1 person it's not doable. But, if API would be available, I could use it with 5,000 credits - that would make my life easier.
3) The most crucial is to save searches within the platform and categorize them in different folders. So that another person who uses it could quickly find the right folder to work on it further.

109250840675129705771Sep 18, 2024
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Founder Team
Vlad_Muraena

Vlad_Muraena

Sep 18, 2024

A: Hi! Here are answers to your questions:
>are all updates covered for lifetime deals buyers?
Yes, all updates within basic/business packages will be included for all LTD buyers.
>Any chrome extension integration?
Yes, we have plans to build it, but currently we don't have it yet.
>It would be nice to provide all users with API
We cannot change deal terms for current active campaign, but we'll...

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Q: How many marketing agency and recruitment agencies lead in muraena?

snhridoySep 18, 2024
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Founder Team
Vlad_Muraena

Vlad_Muraena

Sep 18, 2024

A: Quick search shows me 145K such leads, but I'm sure we have more.

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