4.2
Taco ratings
Mystrika has received high praise from customers for its powerful warm-up feature, ease of use, and responsive support. The comprehensive email analytics have also been highlighted as a major strength. While there have been occasional hiccups such as email disablement and slow Unibox loading, these are considered minor issues in comparison to the overall positive feedback. With a 60-day money-back guarantee, Mystrika is a solid choice for those seeking a cold emailing tool.
AI-powered summary of customer reviews
Verified purchaser
read mixed reviews about mystrika and fresent. decided to give a try.
i have read many reviews about this too. although the market leaders like instantly is also having negative reviews. looks like cold email is very complicated subject. i have decided to give a try for this tools as appsumo 60 days guaruntee is there. lets see how it goes for me and i will update this review.
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Verified purchaser
All messages go to the spam
All messages go to the spam mail, while with the normal sender, go to Inbox, knowing that the email has been heated, and it is done for more than a year. Is there a solution. Thank you.
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Verified purchaser
They are lying - and not supporting my support request (I even wanted to buy more codes)
I can not believe that they refuse to answer my support request. Makes no sense!
This is the worst customer experience in 5 years!
The issue:
I had a support question - and also clearly wrote that once they answer this question, I intent to buy one more code (or more) to try out the AI sentiment analysis.
I reached out to them via different email addresses, as I _never_ ever got a human answer from Mystrika. Not even once. One email provider I used was the largest German email provider, the second one was my 5 year long existing gmail account.
As I never received any meaningful help/ answer from Mystrika/ their parent company LLC - I started to write my complaints in the support forum here on Appsumo.
Here - they did not only continue to NOT help, but also I caught them lying:
I wrote, among other messages, here on AppSumo:
"Mainly send you emails. There were never helpful replies to my support emails:
Can you please confirm?! Proof:
30. JAN to: contact@fresent.com (no response)
27. JAN 2025 to: contact@mystrika.com (no response)
20. JAN 2025 to: contact@mystrika.com (no response)"
They responded:
"Hi Jeff,
Like we mentioned before. All emails sent from your smtp server are getting rejected because your sending server is listed on spamhaus.
It does not matter which email id of ours you are sending email to, as long as your sending email server remains listed on major blacklist provider like spamhaus, those emails will never get delivered.
Please use an alternative email id of yours to send"
---
NOW - this is clearly a lie - or an error on their part - as I used the largest public email provider from an EU country without any previous problems before for most of my unanswered support request emails. AND at least one of my emails I sent from my gmail account - also here no answer.
So they are clearly lying in my opinion - they are simply not interested to support/ help.
I therefore demand a refund! This is seriously not funny!
PS: Also super sad because it could have been completely different story. But all this took so long - over 6 weeks !! - so now the second Mystrika code became much more expensive, too. WTF!
This is an additional bummer (that I did not even mention in my support requests - but it sucks, too!)
Now - what? Why are they refusing to even answer my support email(s)?
Worst customer experience ;(
Fresent
Edited Feb 14, 2025Hi Jeff,
It's unfortunate that, unlike our customer base of over 10,000 registered Mystrika users, you are not able to fully leveraging Mystrika’s capabilities to accelerate your business growth, and we’d like to help clarify the issues you’ve encountered.
Let's look at it one by one.
Email Delivery Issue: You mentioned on AppSumo that you received the following error when contacting...
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Verified purchaser
Good experience
i was skeptical at first before purchasing basically from the reviews to be frank the recent review has not been wonderful, i went around all over the internet finding more information on mystrika there was not much information, in the end i decided to take the risk and see if the software is as bad as those reviews to my surprise it has so far exceeded my expectation mystrika has all the required cold email functions plus more e.g. warmup email, custom domain forwarding and spintax all in the package looking forward to make use of the system after my mailboxes are warmed.
There are some issues with my email provider titan email though titan seems to be a little too strict with the email content and block my email initially i have since changed to my provider email system and it works well now. Sorry for the lengthy read and i hope my review helps you make a decison.
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Verified purchaser
So Glad I Grabbed Mystrika!!!
I want to give a huge shoutout to Mystrika. As someone who depends on maintaining a high email delivery rate, having reliable tools and support is absolutely essential. Mystrika’s warmup feature has been a game-changer—it keeps my email accounts healthy by effectively warming them up and preventing potential issues before they arise.
I started with Tier One to test the waters, and it’s already exceeded my expectations. In just a couple of days, it’s made such a positive impact that I’m now planning to upgrade to the Top Tier. It’s honestly blown my mind!
That said, I’ve noticed some reviewers seem to misunderstand what Mystrika is all about. Many are evaluating it as if it’s a traditional email marketing tool, which misses the mark entirely. Mystrika isn’t just another marketing tool—it’s a powerful solution for enhancing outreach while maintaining email health.
This tool has made a significant difference for my business, and the support team behind this is nothing short of exceptional. If you’re serious about taking your outreach efforts to the next level, I can’t recommend Mystrika enough.
Fresent
Jan 22, 2025Hi There,
Thank you so much for taking the time, and leaving us a fantastic review, much appreciated.
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