4.1
Taco ratings
NinjaPipe has received positive feedback for its intuitive interface, responsive support, and continuous updates. However, some users have reported minor bugs and feature limitations. With an overall rating of 4.1 and 35 reviews, NinjaPipe shows promise. Additionally, with a 60-day money-back guarantee, it's worth considering for those interested in trying it out.
AI-powered summary of customer reviews
Verified purchaser
Future of CRM
I really like the way it is designed. Ofcourse there are some bugs as of now but Dinuka is actively working on fixes. I believe this is going to make all my business operations in one place and easy.
This has a long way to go but still As an early investor it’s good ROI. I already started to use it as a tool for project management, to store contacts, to track todos to onboard team members
Client portal and so much more highly recommended if you can invest go for tier 3 because it’s unlimited everything .
Dinuka_NinjaPipe
Sep 20, 2024Thank you very much 😊🤝 Glad you are enjoying it so far! Very excited for all the updates heading your way! 😍
Verified purchaser
A CRM made by dev who doesn't know how it works.
This CRM is a scam. It only has UI formed with bunch of ChatGPT AI, and I don't see any effort on building real UX for customer management. The chat is not setup with Websocket, meaning that you always have to refresh your page to check newest messages from connected users. This is definitely a skill issue that the dev does not even know how to use websocket to update the messsages or connect to users.
Please Appsumo team, remove this SaaS for good making fraudulent software without any real feature.
Dinuka_NinjaPipe
Sep 20, 2024Thank you for your feedback. I'll forward this to the team and see how we can improve 😊🤝 Thanks for trying out NinjaPipe
Verified purchaser
A Game-Changer for Small Business Automation with Incredible Features and Lifetime Value
I purchased Tier 3 and found all the features the tool offers to be incredible. I have five (really) small businesses and used to do everything with Excel (I even tried Notion as a CRM but gave up on the first day).
I can tell you that NinjaPipe gives you clarity in your processes, along with automations, contact lists, tasks, forms, data bins, workspaces, pipelines, deals, QUOTES, and INVOICES (seriously, have you seen another tool offering this much?). This is exactly what I need to have more control and success in my businesses. Customers are looking for companies that, although they are not big, look well-structured and professional ¯\_(ツ)_/¯
Don’t let bad reviews stop you from trying this tool. It's honestly very complete, the support is super quick, and the transparency of a roadmap with upcoming releases is clear. And although the tool does a lot, the learning curve might be a bit steep. But honestly? This is a lifetime deal. You have time to learn without being charged monthly like other platforms would.
Congrats to Dinuka and the entire team to make it happen!
Dinuka_NinjaPipe
Sep 20, 2024Thank you so much and I'm so excited to be building this for you and your businesses 😍 Super excited to keep supporting you with our platform!
Verified purchaser
very disappointed after I was so excited about this thing !!!!!
was very very disappointed after I bought Tier 3 from App Sumo and I did not find any of the information that you mentioned in the answers to my questions correct at all...
You told me that each customer can create his own company and cannot see the rest of the names or companies that exist in general for other customers, but I did not find this at all. Rather, each customer can see everything related to the other customer and see everything related to other companies, knowing that this was not what you said from the beginning!!!!!!
Also, each customer or user can modify the roles and you told me that each customer can put a work team under him, but I do not want him to modify the roles because he may delete or stop other accounts, but I do not want this. I only want him to appoint a team under him and give them some powers. I do not want him to be allowed to modify or even see the names or other roles, so why all this trouble?????
I hope someone answers me before I request a return because this is a waste of time. Thank you
Dinuka_NinjaPipe
Sep 18, 2024It's so unfortunate that you completely missed my message and misunderstood it. I share the roadmap for everyone to see and the group and community can vouch for it. I openly said workspaces is in development. We also already have all the permission controls you describe. Please go through our support channels as we are more than happy to help 💌 Hope you can revisit but I believe this low rating...
Verified purchaser
Very promising CRM for ecom business
Very glad I took advantage of this LTD
The NinjaPipe team ships updates regularly and I'm very excited for the upcoming workspace and Shopify integration.
After all those solid updates, if NinjaPipe are willing to extend some marketing features like schedule social media posts and integrate ad spend into the dashboard. It would be ideal CRM that suits many ecom operators' needs.
Dinuka_NinjaPipe
Sep 19, 2024Thank you and we are glad you like it! 🤝😊