1. We will implement the recurring invoice later. Then you can do it.
2. Currently, the way we have implemented - you will add / integrate your payment methods. Client will get the invoice in the client portal and payment method link.
Is this the correct e-mail address? support@onesuite.io Or should I be sending to a different one? If yes, please let me know where I should forward my request for assistance.
I reached out via e-mail yesterday regarding a failure in the redemption process. Until now, I have yet to redeem and create my account.
Q: Questions about translation dutch, extension and webhooks
1. Some translations are dire, if you want I can help you with that. when I purchase it of course. 2. The extension in chrome does not work, osx default chrome browser. The extension installs well, in gmail don't get the window visible. In the trial version. 3. Can you please indicate in what time frame we can expect the webhooks, this is important for me.
The following features would be terrific additions or they already can be done now, then please tell me. 1. It would be great if you could add folders, edit order, chand folder name pertaining to the Status Name. 2. Payment Integration with Autobooks 3. Ability to create, organize, monitor, scheduled followups, send & receive emails through the Project utilizing customer specific email (gmail) address, to send documents on their behalf. 4. Create task/subtask followup notifications set on intervals to keep reminding you until task/subtask is completed. 5. When will you be able to uploads PDF files to a project. 6. Could project invoices automatically populate into Project file.
A: Thanks for sharing your suggestions and questions! We appreciate your feedback. Here’s a quick update on what we have now and what we're considering for future improvements. Let’s take a look!
1. Folders and Status Name Adjustments: Currently, OneSuite does not have a folder feature tied to status names, but we see the value in it. We will consider this for future updates, as it would be a...
Q: Do you have the feature where we can communicate with team members and/or add clients for audio and video calls?
Reza_OneSuite
Oct 31, 2024A: Sorry, no. We don't have this feature. We believe for team communication Slack and Discord are doing great. No way we can't beat that.
For client portal communication with the client, we have plan to do that but later stage.
Best,
Reza
Q: Questions about Stripe Subscriptions & Portal Page
1 - Can we invoice to start a Stripe subscription? We have monthly and annual here.
2 - Can we have clients in their portal update payment methods?
3 - Can we embed data into portal pages (like google ads or analytics [via iframe])
Reza_OneSuite
Oct 20, 2024A: Hi,
Thanks for the questions.
1. We will implement the recurring invoice later. Then you can do it.
2. Currently, the way we have implemented - you will add / integrate your payment methods. Client will get the invoice in the client portal and payment method link.
3. No, you can't.
Thank you.
Best,
Reza
Q: Support email
Is this the correct e-mail address? support@onesuite.io Or should I be sending to a different one? If yes, please let me know where I should forward my request for assistance.
I reached out via e-mail yesterday regarding a failure in the redemption process. Until now, I have yet to redeem and create my account.
Reza_OneSuite
Oct 18, 2024A: Hi.
Sorry for the late reply.
That's the correct support email and I just replied you there.
Best,
Reza
Q: Questions about translation dutch, extension and webhooks
1. Some translations are dire, if you want I can help you with that. when I purchase it of course.
2. The extension in chrome does not work, osx default chrome browser. The extension installs well, in gmail don't get the window visible. In the trial version.
3. Can you please indicate in what time frame we can expect the webhooks, this is important for me.
Reza_OneSuite
Oct 15, 2024A: Hi,
Thanks a lot for your feedback.
We have fixed the chrome extension.
Step 1: Please logout from the OneSuite.
Step 2: Then login again in OneSuite
Step 3: Reload the Gmail
We would love to get your help in the Dutch translation.
Please share your feedback.
Regarding the webhook, you need to wait at least from 4 to 8 weeks.
Currently, we are improving the existing features based on...
Q: Features?'s Overall Good
The following features would be terrific additions or they already can be done now, then please tell me.
1. It would be great if you could add folders, edit order, chand folder name pertaining to the Status Name.
2. Payment Integration with Autobooks
3. Ability to create, organize, monitor, scheduled followups, send & receive emails through the Project utilizing customer specific email (gmail) address, to send documents on their behalf.
4. Create task/subtask followup notifications set on intervals to keep reminding you until task/subtask is completed.
5. When will you be able to uploads PDF files to a project.
6. Could project invoices automatically populate into Project file.
Omar_OneSuite
Oct 15, 2024A: Thanks for sharing your suggestions and questions! We appreciate your feedback. Here’s a quick update on what we have now and what we're considering for future improvements. Let’s take a look!
1. Folders and Status Name Adjustments: Currently, OneSuite does not have a folder feature tied to status names, but we see the value in it. We will consider this for future updates, as it would be a...