PingSuite Questions

Showing 1 - 20 of 49 questions

Q: Servers monitoring

A few months ago you promised servers monitoring. When will it be? Was it an empty promise?

stierankaSep 13, 2024
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Founder Team
Support_PingSuite

Support_PingSuite

Sep 13, 2024

A: Hi,

Sorry about the delay, but I can assure you that it was not an empty promise.
We've planned releasing all our features recently, however, our current stack has overgrown itself. We've been having issues here and there with the platform and decided to instead deliver v2 first, along with the new features.

We have a bunch of users on the new platform, however, until we have released all...

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Q: Screenshots new version

Hi

Could you please share some screenshots of the new version that is announced. And when is that version ready for all users?

best regards

104588866851396471342PLUSSep 5, 2024
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Founder Team
Support_PingSuite

Support_PingSuite

Sep 9, 2024

A: Hi,

The new version is still in beta and not yet available to all users. As we've had some scaling issues with the initial version, we migrate all users slowly.

You should expect the new version very soon!

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Q: Unlimited seems to be 1000 monitors

Hi,

I bought 10 codes but after installing i get 1000 monitors, and not unlimited. Also the interface cannot be whitelabeled. Did we misunderstand this deal?

best regards

104588866851396471342PLUSAug 29, 2024
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Founder Team
Support_PingSuite

Support_PingSuite

Aug 29, 2024

A: Hi,

It looks like there was a bug when you redeemed the last code, we are working on pushing an update - we have modified the plan manually for now.

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Q: Ho just found this deal on appsumo.

Till when is it available? Looks interesting but i am unable to check it now because i am on holiday.
Does the deal contains the upgrade to version 2.0?
Looking forward to hear from you

Best regards

104588866851396471342PLUSAug 17, 2024
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Founder Team
Support_PingSuite

Support_PingSuite

Aug 19, 2024

A: Hi,

We're going to be available for some more time, but we do not have a deadline.

Yes, upgrade to v2.0 is included and it has started for some users.

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Q: Can you add a location in Denmark?

Are the limits in the plans monthly limits? What does "100 uptime monitoring" mean? Will server monitoring and real user monitoring be available on all plans?

kasperwoodPLUSAug 6, 2024
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