Sinosend Questions

Showing 1 - 20 of 93 questions

Q: Is it possible to 'name' transfers if you are receiving multiple requests from one individual?

For example, if they use the same link. Can they name each transfer they send, instead of it just coming up as the same sender name?

Also, is there a way to download ALL files, without having to save each individually?

Does your system support all file types?

jennifer9336PLUSMar 5, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Mar 6, 2025

A: Hi Jennifer,

When you create a transfer, you can assign it with a title or a message, for example "2024 Audit Papers" Or "Send me that cat video" . Each request can ingest an unlimited number of responses, and will be grouped by email address (if its provided) or the name of sender.

I believe what you mean is if the SAME sender uploads multiple times for the same request? If so they need...

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Q: API?

Are there any plans for an API/webhook?

We’d like to be able to upload a file and API trigger email recipient(s).
Etc.

Thanks

TMcDPLUSFeb 18, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Edited Feb 18, 2025

A: No API/Webhook triggers yet.

Any Plans: No current plans, but some have asked for it already.

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Q: If i use a program like bunny doc here on app sumo

if i use a program like bunny doc doc that lets me add signature fields for people to sign. Would it work with sinodend. So i can text people the link to the signed document

markkochanPLUSFeb 15, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Feb 16, 2025

A: Hi, I am unfamiliar with BunnyDoc. But you can send PDF's using Sinosend, however signing them on our platform isn't available yet.

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Q: What plan allows for custom email?

I recently purchased 2 licenses. Just tried sending my first Sinosend, but it went to junkmail. It would seem the solution for this is to use my own company email address when sending a transfer email. Currently, when I go to settings it says that this feature is coming. Which plan will this be available under? Will 2 licenses turn this feature on for me?

Because Sinosend is sold as a business tool, and the fact that the Sinosend email domain is going to spam folders, this would seem to be something offered for all packages.

tracy300PLUSFeb 13, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Feb 14, 2025

A: Hi Tracy, Great to have you onboard.

You cannot currently send an email from your own domain, we send it on behalf of you (similar to WeTransfer and Dropbox Transfer), however unlike weTransfer we have a ReplyTo with your email, so all email replies will be sent back to you you. Our domain has all the checkmarks (DKIM/SPF) so that it doesn't land in spam but sometimes it may. Even if we...

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Q: View Only Files

is there an option for viewing only and not downloading? I have proprietary files and would like them to view only.

adbidtiseFeb 11, 2025
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Founder Team
Rishi_Sinosend

Rishi_Sinosend

Edited Feb 12, 2025

A: Restricting files from being download is on our roadmap. What kind of files? we're hoping to add some download restrictions options end of this month.

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