SMS-iT CRM Questions

Showing 1 - 20 of 1314 questions

Q: I buy license 1 but.. connect sim but can't call anyone. Why ?

114939622748336575385Nov 1, 2024
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Founder Team
Henry_SMSiT

Henry_SMSiT

Nov 1, 2024

A: Thank you for your question about calling capabilities!

❗ Important Clarification:

Currently:
- SIM card calling is NOT YET available
- Expected release: Q2/Q3 2025

✅ Available Calling Features:
- Voice broadcasting
- Smart Dialer with Customer Connect
- IVR/Reception system
- Extensions
*These features use our integrated Gateway system, not SIM cards

💡 Your Options:
1. Use our current...

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Q: DO I need tier 2 in order to send and receive messages via the api?

digitalstemcellNov 1, 2024
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Founder Team
Henry_SMSiT

Henry_SMSiT

Nov 1, 2024

A: No, you dont need our Tier 2 to receive messages via our API.

Thank you.

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Q: I am interested in using your rest api to handle my own CRM instead of using smart inbox?

Is that possible?

digitalstemcellNov 1, 2024
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Founder Team
Henry_SMSiT

Henry_SMSiT

Nov 1, 2024

A: Thank you for your question about our REST API capabilities!

✅ Yes! You can use our REST API with your own CRM system:

Available Functionalities:
- Send/receive messages
- Manage contacts
- Handle communications
- Monitor delivery status
- Access analytics
- Process automation

🔗 API Documentation:
https://smsit.stoplight.io

Key Benefits:
- Full integration flexibility
- Custom...

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Q: Rest API Availability

Do you have a Rest API for us to do our own integrations to our internal systems / crm?

594424dcb8cc4a56b2c6a1ad447ce27fOct 31, 2024
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Founder Team
Henry_SMSiT

Henry_SMSiT

Oct 31, 2024

A: Thank you for your question about our REST API!

✅ Yes! Our comprehensive REST API is available:

📚 API Documentation:
Visit: https://smsit.stoplight.io

Features Available via API:
- CRM integrations
- Custom system connections
- Messaging capabilities
- Contact management
- Automation workflows
- And much more!

🔧 Integration Benefits:
- Secure connections
- Detailed documentation
-...

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Q: Upgrade from Tier 3 to Tier 5 from SMS-iT Decentralized

Can I still upgrade from Tier 3 to Tier 5 (of SMS-iT CRM) from the SMS-iT Decentralized license I purchased in 2022? How much should I pay on top of the License 3 cost? Kindly clarify.

FlipOneUpOct 31, 2024
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Founder Team
Henry_SMSiT

Henry_SMSiT

Oct 31, 2024

A: Thank you for bringing this to our attention!

Here's the key information about your license:

🌟 2022 SMS-iT Decentralized License Holders:
✅ Automatically upgraded to Starter Plan
✅ NO need to purchase new LTD offers
✅ Superior feature set includes:
- More platform access
- Advanced features
- Premium capabilities

💎 Your Status:
- Grandfathered into our best plan
- More features than...

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