The same thing with my purchase. Over 2 weeks clients' panel, VSLs etc. not working, ZERO support, ZERO contact, nobody is answering anything. On the accouns site there is only a chat widget but there are no consultants so looks like something more serious happened. Highly recommend avoiding thi deal
Q: i cannot access sumplayer
Hello support team, at sumplayer, i paid for your sumplayer, and cannot access, the product, i need to access it. thank you
Q: hello sumplayer, i purchased your player, yesterday, and have no way of getting access it.
help me out with this thanks
Q: None of the players are working, even the examples on your own website.
Any timeline on a fix?
Verified purchaser
The same thing with my purchase. Over 2 weeks clients' panel, VSLs etc. not working, ZERO support, ZERO contact, nobody is answering anything. On the accouns site there is only a chat widget but there are no consultants so looks like something more serious happened. Highly recommend avoiding thi deal
Verified purchaser
Seems like the players are working again for me. You?
Q: Why am I getting very low quality videos?
I give a 1080p quality video and I get 360p or less. Please explain and provide a fix for this.
Q: Youtube has updated its TOS many times, but this product hasn't been updated (according to the changelog) ...
since 2021- can you help reassure me that I'm not breaking TOS by using SumPlayer? I mean, you allow for removing adds - is that legal?