You mentioned: "You can set your plans and the message limits but, there is a cap (see https://board.support/docs/files/saas_quota.txt) and you must pay the 10% fee."
Do you mean that for the reseller package, I have to subscribe to a monthly or yearly fee in addition?
Besides the one-time deal for the reseller account, what other hidden monthly or yearly fees should I be aware of?
1. Yes. Also if you use the reseller plan for yourself you have to pay the fee. But we will send you the PHP version for free and you can use it for your personal use.
2. There are no other monthly fees but you need to provide SMTP, OneSignal, Pusher and a few other external services details. They are all free initially but Pusher may require extra costs in the future if you have a lot of...
2. What is the message limit for the reseller account on https://board.support/resellers? Is the message limit applied to the admin account or each individual user?
3. What happens if we exceed 200,000 messages? How do we add more messages for that month?
1. WhatsApp is free to use for sending large amount of standard messages. You may have to pay Meta only for very large amounts and for template messages.
2. You set the limit. It is global for all users.
3. You have to buy a higher plan outside of AppSumo or switch to the PHP or WP version.
A: Hello! If you need assistance, please feel free to contact us via chat at https://board.support/docs . You can login using your Support Board Cloud account. Thank you! Best regards.
Q: Based on Your Previous Answer
You mentioned:
"You can set your plans and the message limits but, there is a cap (see https://board.support/docs/files/saas_quota.txt) and you must pay the 10% fee."
Do you mean that for the reseller package, I have to subscribe to a monthly or yearly fee in addition?
Besides the one-time deal for the reseller account, what other hidden monthly or yearly fees should I be aware of?
Thanks
Schiocco
Jan 30, 2025A: Hi
1. Yes. Also if you use the reseller plan for yourself you have to pay the fee. But we will send you the PHP version for free and you can use it for your personal use.
2. There are no other monthly fees but you need to provide SMTP, OneSignal, Pusher and a few other external services details. They are all free initially but Pusher may require extra costs in the future if you have a lot of...
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Q: Previous Question
Hi, I've replied to your previous question. Just afraid you might missed out just like the other 2 threads.
Here's the link:
https://appsumo.com/products/support-board/questions/credits-for-whatsapp-openai-1293359/
Schiocco
Jan 29, 2025A: Thank you!
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By the way, I truly love the reseller benefits shown on your website. I’m excited to try it and hope everything goes smoothly.
If everything works well, I genuinely hope to bring in more 10% revenue sharing to help you and your company grow.
I truly want to support "Support Board" in the long run and hope the company continues to grow successfully.
Q: Credits for WhatsApp & OpenAI
Hi,
1. If I’m not mistaken, WhatsApp also requires credits to be purchased, right? Not just OpenAI.
WhatsApp charges are based on the number of messages as well.
Could you let me know what other recurring additional fees we need to be aware of?
- WhatsApp Credits
- OpenAI Credits
- Support Board Messages Credits
2. What is the message limit for the reseller account on https://board.support/resellers?
Is the message limit applied to the admin account or each individual user?
3. What happens if we exceed 200,000 messages? How do we add more messages for that month?
Schiocco
Jan 28, 2025A: Hi
1. WhatsApp is free to use for sending large amount of standard messages. You may have to pay Meta only for very large amounts and for template messages.
2. You set the limit. It is global for all users.
3. You have to buy a higher plan outside of AppSumo or switch to the PHP or WP version.
Regards
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2. So does it mean I have unlimited messages if I purchase the reseller license?
3. Do you have the link for the PHP or WP version?
You can set your plans and the message limits but, there is a cap (see https://board.support/docs/files/saas_quota.txt) and you must pay the 10% fee.
PHP: https://1.envato.market/KrPZ7
WP: https://1.envato.market/mLa27
Thank you!
Q: I bought a new WhatsApp number to integrate with support board,
but whenever I test I don't receive notification on my android device (S24 Ultra), I have to open the application to find the message.
Can I use on both WhatsApp Business app and Support Board? or how to solve this issue (get notifications for new messages to respond asap?
Schiocco
Jan 28, 2025A: Hello! If you need assistance, please feel free to contact us via chat at https://board.support/docs . You can login using your Support Board Cloud account. Thank you! Best regards.
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Q: How can I add multiple WhatsApp API accounts? Please share any available guidance.
How can I add multiple WhatsApp API accounts? Please share any available guidance.
Schiocco
Jan 28, 2025A: Just add them normally and they will work.
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