Hi there, I recently purchased TextLink (Tier 1) on AppSumo. I installed the Android app using the official link and granted all necessary permissions, including battery and background activity. However, my device does not appear on the Dashboard under "Devices and Setup", even after restarting, reinstalling, and checking my internet connection. I’ve followed all the instructions carefully and made sure everything is correctly configured. Could the issue be related to me using the service from Portugal? I would really appreciate your guidance on how to proceed. Thanks in advance for your support!
A: We built TextLink from scratch, and iterated it over last year based on our customers' feedback, while VoidFix looks exactly like RBSoft's white-label SMS Gateway template.
I don't quite understand their socket-based billing plan, but on TextLink your price is based on amount of messages you need to send, since messages primarily influence our servers' resource usage.
Am I sending SMS messages through my own carrier or through TextLink? And if I am bringing my own carrier, can I assume that I would be limited to whatever my carrier allows? So I wouldn't be able to set the outbound CallerID, etc.
In addition to my main number through T-Mobile. I also have a virtual number through them that I can access with my Pixel 6 and their DIGITS app. Will your service work with that number?
Q: Device Not Appearing on Dashboard – Need Help
Hi there,
I recently purchased TextLink (Tier 1) on AppSumo. I installed the Android app using the official link and granted all necessary permissions, including battery and background activity.
However, my device does not appear on the Dashboard under "Devices and Setup", even after restarting, reinstalling, and checking my internet connection.
I’ve followed all the instructions carefully and made sure everything is correctly configured.
Could the issue be related to me using the service from Portugal?
I would really appreciate your guidance on how to proceed.
Thanks in advance for your support!
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Verified purchaser
Hey, ping skocimis on Discord or @w0danar on Telegram for help
Q: What are the plans for further development in 2025❓
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Q: How does your system compare to "Voidfix Gateway"?
Aleksandr_TextLink
Edited Mar 11, 2025A: We built TextLink from scratch, and iterated it over last year based on our customers' feedback, while VoidFix looks exactly like RBSoft's white-label SMS Gateway template.
I don't quite understand their socket-based billing plan, but on TextLink your price is based on amount of messages you need to send, since messages primarily influence our servers' resource usage.
We offer different...
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Q: Is this a BYOC platform?
Hello,
Am I sending SMS messages through my own carrier or through TextLink?
And if I am bringing my own carrier, can I assume that I would be limited to whatever my carrier allows? So I wouldn't be able to set the outbound CallerID, etc.
Aleksandr_TextLink
Mar 7, 2025A: Yes, you send through your carrier, and have to adhere to its limitations
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Q: Can it be used with a virtual number
In addition to my main number through T-Mobile. I also have a virtual number through them that I can access with my Pixel 6 and their DIGITS app. Will your service work with that number?
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Verified purchaser
Unfortunately probably not. TextLink is made for SIM and eSIM
thx for the reply. I'll ask them if I have as eSIM option