TU Latch Questions

Showing 1 - 20 of 21 questions

Q: Higher Tiers?

The limit of a maximum of 10 applications, each with only 5 allowed operations appears quite restrictive, don’t you think? Additionally, can I integrate to a backend system via API, or is it limited to WordPress support only?

huynhphuchuyPLUSEdited Jan 28, 2025
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Founder Team
Patxi_ba

Patxi_ba

Jan 29, 2025

A: Hi, thanks for your question! Let me address your points one by one:

Higher Tiers:
The current tiers are designed to offer a strong foundation for a wide range of use cases. If your needs go beyond these limits (10 applications, 5 operations per application, and 200 users), we’d be happy to explore custom options or larger plans tailored to your requirements. Feel free to reach out—we’d love...

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Q: Clarification Deal Terms Possible, please?

Apologies if the answer is hidden somewhere, I just can't find clear definitions of the terms used in the offer description.
The use cases sound highly interesting, but it is unnecessarily difficult to understand the terms of the offer.

The AppSumo offers are equivalent to the Professional Plans on the homepage?

What is an "application" in TU Latch terms? Is that similar to a single plugin in WP? Or is that like per WP domain?

Where does the "maximum operations per application" relate to? Maybe that becomes clear when the term is clear.

How is a "user" defined? It is certainly not website users, but like admins, editors, or such system maintenance roles?

Thanks.

uli9Jan 26, 2025
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Founder Team
Patxi_ba

Patxi_ba

Jan 27, 2025

A: Hi there,

Thank you for your interest in TU Latch and for pointing out the need for clarification! Let me break this down:

-> Are the AppSumo offers equivalent to the Professional Plans on the homepage?
Yes, the AppSumo offers correspond to the features and functionalities of our Professional Plans as outlined on our homepage. However, there are variations in the number of users,...

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Q: One time password through email?

Hi there, We'd like to provide users with a one time password through email. Would that be possible with TU Latch? Or with sms? Or can this only be done through your application?

Thanks in advance!

milena19Jan 24, 2025
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Founder Team
Patxi_ba

Patxi_ba

Jan 27, 2025

A: Thanks for reaching out! Regarding your query, TU Latch does indeed support one-time passwords (OTP) as part of its authorization features. However, these OTPs are designed to be securely managed and displayed exclusively through the TU Latch mobile application as part of its advanced authorization controls.

At the moment, OTPs can only be displayed through the TU Latch mobile app as part of...

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Q: Can this be Integrated to a SASS authentication process?

Hi,

This looks like a great solution, I just want to be sure I have a clear understanding of its purpose and function. As an example, if we have a SASS, can this be used as a part of the authentication process by sourcing the TOTP via Latch in the authentication workflow? If that is the case, are the "user" limits noted in the listing overall for everyone who would receive an OTP, or are these limits for people would would access the administration of the Latch dashboard itself?

I see the value here, though the user limits would obviously impact the opportunity to use this in a SASS user authentication workflow.

Thanks in Advance.

purchasing11PLUSJan 21, 2025
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Founder Team
Patxi_ba

Patxi_ba

Jan 22, 2025

A: Thank you for your question and interest in Latch!

To ensure I address your needs accurately, could you provide a bit more detail about what you're referring to by "SASS"? For example, are you speaking about SaaS platforms in general, or a specific system or application related to your authentication processes? This will help me provide you with the most relevant information.

Latch allows you...

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Q: Examples of this solution

Hello,
Do you have any actual examples of applications or sites utilizing this solution for any education institutions?

Dlee254PLUSJan 20, 2025
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Founder Team
Patxi_ba

Patxi_ba

Jan 21, 2025

A: Hello, we have several schools and universities using Latch to enhance their security processes. They commonly integrate Latch with their existing Identity Providers (IDPs) to add authorization processes and an extra layer of security.

Examples include:

For students: Preventing identity theft risks during exam or document submissions.
For staff: Securing operations for teachers and...

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