VanChat Questions

Showing 1 - 20 of 75 questions

Q: Hi, is it suitable for online/ retail travel agency wordpress website or whatsapp integrated?

106749192864120370431Edited Jan 27, 2025
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Q: Is Swedish one of the supported languages? Where can I find a list of the supported languages?

david837Jan 27, 2025
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Q: Integrations and timeframe

A few other questions for you:
1) I couldn't find a clear list of your integrations on your website - I did see that you mentioned Zendesk. Can you point me in the right direction to see everything you connect with?
2) If I have a helpdesk eg helpdesk.mystore.com, can VanChat use it as source of knowledge with just the URL and continue to scan it for changes?
3) I was thinking it would be great to have a CRM/email-marketing integration with VanChat so the AI can know even more about past customer interaction and/or update the CRM with relevant search notes if they enter their email and you can link it to the contact. Would you consider an integration with SwipeOne.ai an ecommerce CRM on Appsumo? Or do you have any other existing integrations eg Klaviyo?
4) How much longer will deal remain on Appsumo? I'm saving up for the top tier :-D

14d4ba28f26e4c929b299ca7a7d4d72fPLUSJan 22, 2025
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lucas_vanchat

lucas_vanchat

Jan 23, 2025

A: Hi, thank you for your question. I apologize for replying so late, I missed this message. Let me respond to each point:

1)VanChat currently does not integrate with Zendesk. Could you share how you would like VanChat to integrate with Zendesk, and what specific problems you are looking to solve?

2)This depends on how helpdesk.mystore.com is implemented. If it's a static page, it should be...

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Q: only shopify?

possible to use it in a different web builder?

TheGarPLUSJan 21, 2025
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Founder Team
lucas_vanchat

lucas_vanchat

Jan 22, 2025

A: Hello, thank you for your question. VanChat currently only supports the shopify store.

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Q: How do I activate Vanchat in shopify and can I integrate vanchat to CRMs?

Thanks Lucas, How will I be able to activate my purchase in Shopify? Do I get an email to activate it? if so, will the app show up in our Shopify installed apps panel?

113033025573294890216Jan 19, 2025
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Founder Team
lucas_vanchat

lucas_vanchat

Jan 20, 2025

A: You need to click the activation button on the AppSumo platform. After that, you will be directed to the registration page. Once you complete the registration, you will enter the VanChat onboarding page. Just follow the instructions on the onboarding page to complete the activation—it's very simple. If you have any questions, feel free to ask me. Currently, VanChat does not support integration...

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