Q: Why am I maxed out at 720 Resolution for Meetings?
I am on tier 5 and using the windows app under audio & video setting there is a dropdown to choose your camera and the resolution. I am using Elgato Facecam which is 1080.
A: In the welcome email we sent to everyone, we explained how to change the resolution to 1080p. The default camera resolution is set to 720p. Depending on your internet bandwidth, you can adjust it to 320p or 1080p. For guidance, watch this step-by-step video: https://youtu.be/E1MjUa_5eSg
I love the web browser, the program form windows (installed sw) offers better features than the web browser? Same thing web browser versus android version, is it better the android version or with more features than web browser?
A: I’m sorry, but I don't understand the question. My assumption is that you are asking about the features of the web browser compared to the Android app. Both the browser and the Android app offer the same features. However, we do not recommend hosting your meeting using mobile apps.
A: Asking support questions here does not guarantee a quicker response. We do not recommend asking support questions in this public chat. We responded to your email yesterday, as well as the ticket you created today requesting information, which I believe you may not want to share publicly on AppSumo.
I am trailing the program. I can buy an appsumo code and upgrade my account, before that I can buy a monthly subscription to trail with 50 attendees and se how it works and then buy 3 codes here. I guess I can buy code by code or altogether
A: We addressed your question in the chat below. If you plan to upgrade your plan, you can stack codes. However, you cannot combine our website deals with AppSumo, so please decide whether you want to purchase on AppSumo or our website.
Can I get one code or two codes for example for lifetime use here and if that month I need to have more participants get a monthly subscription as well for example code one here but if I need 50 participants instead of twelve get a mo thly subscription for that month? And then next month just cancelled the monthly subscription and continue with my lifetime subscription with 12 and alternate when necessary or until I get more codes here?
A: Thank you for your inquiry. Unfortunately, you cannot combine a lifetime deal with a monthly subscription. Additionally, AppSumo deals cannot be combined with any subscriptions on our website.
Q: Why am I maxed out at 720 Resolution for Meetings?
I am on tier 5 and using the windows app under audio & video setting there is a dropdown to choose your camera and the resolution. I am using Elgato Facecam which is 1080.
Samdudu
Jan 28, 2025A: In the welcome email we sent to everyone, we explained how to change the resolution to 1080p. The default camera resolution is set to 720p. Depending on your internet bandwidth, you can adjust it to 320p or 1080p. For guidance, watch this step-by-step video: https://youtu.be/E1MjUa_5eSg
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Q: The web browser vs installed apps
I love the web browser, the program form windows (installed sw) offers better features than the web browser? Same thing web browser versus android version, is it better the android version or with more features than web browser?
Samdudu
Jan 27, 2025A: I’m sorry, but I don't understand the question. My assumption is that you are asking about the features of the web browser compared to the Android app. Both the browser and the Android app offer the same features. However, we do not recommend hosting your meeting using mobile apps.
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Q: BAA
I've been trying to get ahold of company to obtain BAA to make this HIPAA friendly. Please help!
Samdudu
Jan 23, 2025A: Asking support questions here does not guarantee a quicker response. We do not recommend asking support questions in this public chat. We responded to your email yesterday, as well as the ticket you created today requesting information, which I believe you may not want to share publicly on AppSumo.
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Q: Trial
I am trailing the program. I can buy an appsumo code and upgrade my account, before that I can buy a monthly subscription to trail with 50 attendees and se how it works and then buy 3 codes here. I guess I can buy code by code or altogether
Samdudu
Jan 23, 2025A: We addressed your question in the chat below. If you plan to upgrade your plan, you can stack codes. However, you cannot combine our website deals with AppSumo, so please decide whether you want to purchase on AppSumo or our website.
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You can’t eat your cake and still have it; the answer is simple. You can buy it on their website or AppSumo.
Verified purchaser
Thanks!
Q: Combination of plans
Can I get one code or two codes for example for lifetime use here and if that month I need to have more participants get a monthly subscription as well for example code one here but if I need 50 participants instead of twelve get a mo thly subscription for that month? And then next month just cancelled the monthly subscription and continue with my lifetime subscription with 12 and alternate when necessary or until I get more codes here?
Samdudu
Jan 23, 2025A: Thank you for your inquiry. Unfortunately, you cannot combine a lifetime deal with a monthly subscription. Additionally, AppSumo deals cannot be combined with any subscriptions on our website.
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