WP Security Ninja Questions

Showing 1 - 20 of 175 questions

Q: cannot access https://wpsecurityninja.com/

hi, today i tried to login to my tier 4 account but reach504 gateway time out. any comment?

110812776185411973365Apr 12, 2025
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Founder Team
Lars_Koudal

Lars_Koudal

Apr 14, 2025

A: Hello - Yes, my comment is: "Sorry" - we got overwhelmed by visitors and server could not handle the pressure the last couple of days. It was sorted out by the Kinsta support team. Please let us know if there are still any issues logging in.

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Q: i couldn't download wp security ninja for main wp. i purchased tier4

I got Tier 4 of WP Security Ninja, which includes WP Security Ninja for MainWP.
How to download and activate WP Security Ninja for MainWP?
When I want to download this plugin through my dashboard, I am asked to buy a licence. (?)

NaeiniPLUSApr 11, 2025
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Founder Team
Lars_Koudal

Lars_Koudal

Apr 11, 2025

A: Hello Naeini - Thank you for being a customer :) - Sorry, we are processing license keys for MainWP Addon manually and it sounds like we havent gotten to your email yet - If you need the MainWP Addon urgently installed, please write our support team support@wpsecurityninja.com with your purchase email and we will get you your license asap.

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Q: Any update on your MainWP integration?

Specifically the tokens for the pro reports so we can share with the client how the plugin helped in terms of security. It's been so long and this still hasn't been added.

gslwebPLUSApr 10, 2025
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Q: AppSumo Deal vs. Website: Feature Comparison

Of the features on your website, I do not see the following features on your deal page here at AppSumo: Security testing, Vulnerabilities, login protection, core scanner, scheduled scanner, MainWP

Are there features on your website that are not included here?

I bought Level 4 tonight, hope everything checks out.

jdodsonPLUSApr 8, 2025
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Founder Team
Lars_Koudal

Lars_Koudal

Apr 8, 2025

A: Hello jdodson,

Thanks for reaching out, and we appreciate your purchase of the Level 4 deal! 😊

To clarify, the AppSumo deal includes all the features we offer on our website. Have a great day.

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Q: How to download and activate Security Ninja for MainWP (Tier 4 purchased) ?

I acquired Tier 4 of WP Security Ninja, which includes WP Security Ninja for MainWP.
How to download and activate WP Security Ninja for MainWP?
When I want to download this plugin through my dashboard, I am asked to buy a licence. (?)

cinnovPLUSApr 6, 2025
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Founder Team
Lars_Koudal

Lars_Koudal

Apr 7, 2025

A: Hello, thank you for your purchase, and we appreciate your patience!

We're currently processing the MainWP Addon licenses manually. I've just sent out 32 new licenses in the latest batch, so please check your email to see if you have received it.

If you haven't received the email yet, please reach out to us directly at support@wpsecurityninja.com, and we will make sure you get your license as...

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