4.6
Taco ratings
Customers appreciate Lancepilot for its effective WhatsApp marketing campaigns, seamless tracking, and user-friendly CRM tools. The platform's Meta compliance and robust reporting feature are highly praised. While there are some minor issues with speed and support responsiveness, overall, Lancepilot is a solid choice for those in need of a reliable WhatsApp marketing solution. Plus, with a 60-day money-back guarantee, it's definitely worth giving it a try.
AI-powered summary of customer reviews
Verified purchaser
I feel like an WhatsApp outreach king!
its my fist time reviewing any SAAS but Lancepilot totally deserves this!
When I first saw lancepilot, I was like majorly this saas just says it will make my outreach faster and easier. But it might be needing 47 zaps and expert to make it do anything
but NOPE!
within like 30min i was able to create and approve my WhatsApp templates , contact list and start my fist campagins
I'm using it to
= re-engage old leads
= keep in touch with active leads
= schedule cold follow-ups
and best part is their team actually listens. i asked a question on support and got a legit helpful human answer( shoutout whoever that was, you rock!)
the roadmap looks very promising cant wait to try out the automations too
things i didnt expect but loved:
= templates getting auto-approved by Meta (yes plz đ)
= workspace-specific dashboards (for each client/team)
= unified inbox that feels like Slack + WhatsApp had a SaaS baby
look - its not a plug n play flow builder yet (like make or AiSensy) and yes if you are not a little techy, you might want to grab a freelancer to set up API stuff. but if you are down to ride the wave? this thing's gonna be a monster đ§
istiakahmad
Apr 16, 2025This review made our whole team grin like we just auto-approved another template đ
You're officially crowned the WhatsApp Outreach King, weâll send the cape later (Meta-approved, of course đ).
Thank you for taking the time to leave your first-ever SaaS review and for making it feel like a pep talk and a party at the same time.
We loved your breakdown. The "Slack + WhatsApp had a SaaS baby"...
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Verified purchaser
Superb Founder & Product
Lancepilot is a powerful tool for anyone looking to professionally manage WhatsApp Business API.
I mainly use it for marketing and message automation, and itâs been a complete and user-friendly solution from day one. Thereâs also a mobile app available for Android (and supposedly coming soon for iOS), which makes it even easier to manage everything on the go.
A big plus is the founderâs availability, always responsive and helpful.
I highly recommend it to anyone looking for an effective and flexible WhatsApp marketing solution, especially if youâre working with automations or customer support.
istiakahmad
Apr 14, 2025Thank you so much, Afrirho! đ
Weâre glad Lancepilot has been your go-to sidekick for WhatsApp automation, itâs like Batman, but for marketing.
And yes, the iOS app is on its way... we promise it's not just a rumor like Bigfoot.
Your kind words about the founder made our day! We'll keep showing up, staying responsive, and building a tool that makes automation feel effortless. Letâs keep...
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Verified purchaser
Lance Pilot WhatsApp Marketing Platform
TL;DR
Lance Pilot is a no-nonsense WhatsApp marketing tool that does what it says on the tinâwith a few quirks and some exciting potential.
First Impressions
As someone who juggles DevOps and marketing, I gave Lance Pilot a spin. Itâs built for business folks who want to talk to their customers without learning to codeâor cry.
Whatâs Great
đ˘ Easy on the Eyes & Brain
The interface is clean, intuitive, and doesnât make you feel like you need a PhD to send a message. Setup? A breezeâeven your non-techie cousin could figure it out.
đ˘ Core Messaging Mojo
Bulk messaging that works, personalization that feels personal, and everything Meta-compliant so you donât get ghosted by WhatsApp.
đ˘ White Label, Baby!
Agencies, rejoice: slap your brand on it and pretend you built it. (Itâs still in beta, but looking sharp.) Bonus: auto trial-to-paid conversion is on the roadmapâyour sales funnel will thank you.
đ˘ Support That Actually Supports
Support replies within 20 minutes, and yesâtheyâll hop on a call if needed. A rare unicorn in SaaS land.
Needs Some TLC
đ´ Feature Wishlist
Bot automation is still in the lab. Theyâre working on itâbut a clearer ETA would help us sleep better.
Most days, theyâre superheroes. Occasionally, they disappear like your remote. Might be workload, but still.
Tip: Even though they have a Ticketing system, their Discord Community will be helpful if you need a quick turnaround.
No, Meta doesnât give you free message credits. Youâll need to top up your wallet manually, and prices depend on the message type and where itâs going.
Who Itâs For
đź Marketing Agencies:
Great for reselling with your own branding. WhatsApp open rates are insane (hello, 97%). Use it to replace boring email blasts and build actual customer relationships.
đŞ Small & Mid-Size Businesses:
Connect with customers like a human, not a bot. Send offers, collect reviews, answer queriesâall from one dashboard. Simple, efficient, and very WhatsAppy.
Final Thoughts
After a long time, I came across this product on AppSumo, which is valuable and itâs promising. Great core features, strong support, and a roadmap that could make it a killer platformâespecially for agencies. If you want to be an early bird before the subscription tiers fly up, nowâs the time.
istiakahmad
Apr 14, 2025This review deserves a frame on our virtual wall! đŻ
Thank you, Santhi! You nailed the vibe, we do want to be the no-tears, no-code, no-headaches kind of platform.
Weâre thrilled you appreciated the clean UI and the fact that even a non-techie cousin could master it (we might just test that đ). Also, âWhite Label, Baby!â is now officially our new hype slogan.
We hear you on automation...
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Verified purchaser
Lancepilot Review
Iâve only just purchased the product, so these are my first thoughts after getting started.
The most important factor for me with any new platform is support. When you're using something for the first time, everything raises questionsâand thereâs nothing more frustrating than waiting days for a response. Thatâs usually when you start hovering over the refund button.
Iâm genuinely delighted to say that LancePilotâs WhatsApp support was excellent. I received a helpful reply within around 20 minutes. For a new platform, thatâs impressive. My questions were answered clearly, which allowed me to:
Set up my custom domain
Add my branding
And get the hang of the core features quickly
This is a relatively new platform, so some teething issues are to be expected. But the upside is that the team is still very hands-on and genuinely keen to helpâbecause they need real feedback and reviews like this.
Thereâs also an interesting upgrade available beyond Tier 4, which gives you the ability to fully white-label the platform, making it look like your own software. Itâs still in Beta, so expect a few small bugs, but one standout upcoming feature is the ability to offer automatic free trials that convert into paying subscriptions once the trial ends.
That feature alone could be a game-changerâgetting people to sign up for a free trial is much easier than making a cold sale, because it removes skepticism. And once you have a trial funnel in place, your outreach via SMS, WhatsApp, and email becomes much more effective. I really think this could become a powerful sales tool.
At the time of writing, this upgrade is available at a one-time price, but it will move to a monthly subscription soonâwhich makes sense. For the platform to succeed long-term, the team needs recurring revenue, and so do we (as resellers). Otherwise, the project risks stalling financially, which would hurt everyone.
What I really love is how simple it will be to build loyalty clubs, VIP programmes, and request reviews via WhatsAppâwhere open rates are as high as 97%. Combine that with other CRM tools and youâve got a powerful, scalable product that local businesses will understand and value.
Other platforms charge monthly just for this kind of capability. If LancePilot succeeds, it will follow suitâso my advice is: get in early. This feels like a solid ground-floor opportunity.
I wish this team good luck, hopefully they will work hard to make their platform even better. Once I have monitiesed this platform I will come back and add to my review.
istiakahmad
Mar 27, 2025Wow, Gary! This might be the most detailed first impression review weâve ever seen, are you secretly a tech journalist? đ
Weâre thrilled to hear that our support team made a great first impression (20-minute replies? Weâre on fire! đĽ). And yes, weâre still in the early days, which means weâre all ears for feedback and improving every step of the way.
The white-label upgrade and free trial...
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Verified purchaser
A Reliable Solution for WhatsApp Marketing
LancePilot is an excellent tool for managing WhatsApp marketing campaigns, offering a seamless and efficient way to engage with customers. Whether youâre a small business or a large enterprise, this platform provides the right features to streamline your messaging, automate responses, and improve customer interactions.
One of the standout aspects of LancePilot is its user-friendly interface, making it easy for marketers to set up and manage campaigns without technical expertise. The app also supports bulk messaging, personalized responses, and automation, helping businesses enhance their reach and customer engagement.
What truly sets LancePilot apart is its exceptional customer support. Their team is highly responsive and always ready to assist with setup, troubleshooting, or optimizing campaign performance. If youâre looking for a reliable WhatsApp marketing solution with great support, LancePilot is definitely worth considering.
istiakahmad
Mar 18, 2025Russltown, you're making us blush! đ
Weâre so pumped to hear that youâre loving the seamless setup and user-friendly features. Our goal is to make WhatsApp marketing as easy as sending a message, and it sounds like weâre on the right track!
Also, huge thanks for shouting out our support team-they definitely deserve a high-five. We're all about being there when you need us (no tech jargon, just...
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