Trackabi Time Tracker App Questions

Showing 1 - 20 of 423 questions

Q: Toggl Import

Hi, the import feature for Toggl does not save - is there any issue with that - what to do to make it work? Thank you.

KlaudiaTPLUSDec 8, 2024
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Founder Team
Andriy_Trackabi

Andriy_Trackabi

Dec 11, 2024

A: Hi. Some maintenance is in progress because Toggl changed their APIs a bit. It should be back soon.

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Q: Geofencing and other features

Do you have an attendance feature with geofencing restrictions? And can I set allowable time range? Thirdly, how do you compare with Desklog, another Appsumo deal currently running?

118321964026771152253Dec 8, 2024
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Founder Team
Andriy_Trackabi

Andriy_Trackabi

Dec 9, 2024

A: Sorry, but so far we don't have geo-fencing restrictions and allowed time range. You can only set required minimal time. We don't know much about the Desklog app. I guess you should just compare the list of features and reviews.

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Q: Total Wage for Employees

Hi there,

We've noticed that the wages have been removed from the timesheet beside the "Time Logged" by our employees. We would like to ask for clarification on this change and how it impacts our ability to calculate total wages. Could you please confirm:

1. If this is a temporary or permanent update?
2. How we should now calculate the total wages based on the hours logged?
3. If there is a setting that we need to enable to see the wages for each employee?

We rely on this data for accurate payroll processing and would appreciate your prompt response to address any adjustments needed on our end.

Thank you!

113750854922886855393Dec 5, 2024
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Q: DSGVO and Workspace

Hallo,
wie sieht es mit dem Datenschutz aus? Wo genau werden die Daten gespeichert? Werden die DSGVO-Vorgaben erfüllt?
Außerdem würde ich gerne wissen, ob es für eine IT-Agentur möglich ist, eigene Workspaces zu erstellen und diese als Service für kleinere Unternehmen anzubieten. Ist eine solche Funktion im Tier-3-Plan verfügbar?

Vielen Dank und viele Grüße!

info9155PLUSDec 4, 2024
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Q: Hourly Rates & Recruiting Projects

Hi there, I have a question regarding where to set up different hourly rates per team member rather than default.

Also, how do you navigate the four-weekly recruiting projects? Is it possible to set this up automatically? How do you note flat/set expenses in the project?

The import feature for Toggl does not save - is there any issue with that?

Thank you!

KlaudiaTPLUSEdited Dec 3, 2024
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Founder Team
Andriy_Trackabi

Andriy_Trackabi

Dec 3, 2024

A: Hi. You can set pay rates for each team member in the Staff section. The system will calculate amounts in the Timesheet, Insights, and on the Dashboard. There is no functionality to add expenses other than what is calculated based on the hourly pay rates.

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