WhatsApp Widget and Inbox | Capture more leads (2024) Questions

Just to confirm, this WhatsApp service does not come with an OpenAI reply chatbot, right?

It means there is no artificial intelligence to help me reply to customers through WhatsApp?

Hi,

I hope you’re doing well. I just bought your widget and I’m considering implementing it for a medical clinic, and the functionality of scheduling appointments via WhatsApp seems very interesting. However, I have a few questions before moving forward:

Is it possible to manually add appointments to the system (e.g., when patients book over the phone)?
Can established appointments be rescheduled to a different time directly from the widget interface?
Is it possible to filter booking options by medical specialty so that the displayed options show the corresponding doctor depending on the specialty the patient is looking for?
Are there any additional costs for the WhatsApp reminders sent to patients?
I’d greatly appreciate your help in clarifying these questions and look forward to your response.

Best regards,
Matias

The activation link takes me to a page that says "Page does not exist", how do I activate it?\

Hi,I want to make a booking mechanism for a haircut chainshop.It has 60 branches each has 2-4 hairstylists.Working hours usually 10am-8pm (7 days) some 10am-9pm.I want to use Chinese Traditional Language for communications.Booking form to choose date/time/15minutes slot/stylists.Reminders to clients one day and one hour before the scheduled booking with cancel/change function.Company’s website included for info.Announcements are available for Promotions, Day off, etc.Bookings (cancel, change) could be manually overrode.Send reminder to clients automatically after 2 months' services.Remind clients to come 15 minutes before the scheduled time otherwise his order will be changed as the situation.Function to deal with late comers.To cater walk-in and booking customers smoothly.Prevailing electronic payment methods used in Hong Kong. Franky

Hello,

I’m evaluating your widget and have a question about automating the CRM. The workflow I envision is:

A client starts a WhatsApp conversation via the widget.
The sales team adds "scheduled" or "not scheduled" in the "Notes" field based on whether the client confirmed an appointment.
A webhook sends the "Notes" information (scheduled or not), along with gclid, name, phone, and other data, to Google Sheets.
Is this type of integration possible? If so, what steps are required? Alternatively, if you have a better way to automatically track appointments and lead info in Google Sheets, I’d love to know.

Thank you! I look forward to your response.

Best regards,
Matias