Lancepilot Questions

Showing 1 - 20 of 306 questions

Q: Where is WhatsApp Flows feature in the roadmap?

As per previous posts, WhatsApp Flows support was planned to be delivered by past July, but was delayed due to the national crisis.

As per last follow up status, it should be delivered within the next 6-weeks. Is this still the plan?

However, I couldn’t find any information about this on the roadmap. Is it included (but not mentioned) with the automations, and therefore be released with this?

ba9607f2e640454697ddcd46b78aaa98PLUSSep 20, 2024
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Founder Team
istiakahmad

istiakahmad

Sep 20, 2024

A: Hi there,

Thanks for reaching out!

The "Automation Builder" (our WhatsApp flow feature) is already in the queue on our roadmap. We're working hard to roll out new features while also incorporating customer feedback to optimize everything we do.

While we initially estimated it would take 6 weeks to complete, it's taking a bit longer than expected. But as they say, great things take time!...

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Q: Is there a way to automate the balance transfer process?

As stated, for whitelabel customers we would need to bring our own billing mechanism, so they don’t receive a LP invoice. Then we would buy all credits from our wallet and transfer to the appropriate account, correct?

However, as we scale the balance transfer per workspace/account could easily become a nightmare.

Is there a way to automate this process?

I mean, once we receive a payment our billing system would trigger the transfer to the appropriate workspace. Is this possible?

ba9607f2e640454697ddcd46b78aaa98PLUSSep 20, 2024
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Founder Team
istiakahmad

istiakahmad

Sep 20, 2024

A: Here’s a simplified and polished rewrite:

Hi there,

Thanks for your questions!

Yes, you're correct—you'll need your own billing system to recharge on behalf of your customers, and that’s definitely possible.
We understand that managing multiple workspaces and customers can be challenging at scale. To help with that, you can use our API to automate the process. If you notice a missing...

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Q: Contacts Limit Reached.

So what will happen when contacts limit is reached?

ArmaghanSep 19, 2024
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Founder Team
istiakahmad

istiakahmad

Sep 19, 2024

A: Hi Armaghan, Thanks for your question.

Once the limit is reached you wont be able to add more contacts. You will need to delete your previous contacts and then need to import new contacts. Hope this make sense.

If you have more question, kindly let me know anytime. Thank you so much.

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Q: Do you have plan to add whatsapp web integration instead of WABA? Thanks

MoonlightzSep 18, 2024
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Founder Team
istiakahmad

istiakahmad

Sep 18, 2024

A: Hi There, Thanks for your question.

Well, We facilitate whatsapp business APi only and since this is the authentic way to utilize whatsapp, We do not have any plan to add whatsapp web integration. But may be in future if demand rises we will consider. Would you mind adding this feature to our public roadmap so that based on demand we can reconsider?

Lancepilot Public Roadmap:...

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Q: How i can migrate current whats app business profile

every time i use migrate current what's app business account i got tis msg
"The WhatsApp account that this number is registered with isn't set up correctly."

PS: our what's app business and meta business profile is verified

104214620965286511500Sep 18, 2024
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Founder Team
istiakahmad

istiakahmad

Sep 18, 2024

A: Hi, Kindly follow this guide for migration : https://docs.lancepilot.com/important/migrate-an-existing-number

If you still face any issue, kindly reachout via live support and we will provide assistance right away.

If you need any more assistance, please let me know anytime. Thank you so much.

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